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"Breakfast is good. Lobby is updated. The room is outdated. "

"Very nice staff, clean rooms, great breakfast. Good location "

"The reception is on the 14th floor. Staff are mixed with some very friendly and some indifferent and shouldn’t be working in hospitality. The cleanliness is fine although far too much bleach is used the problem is with state of the bedrooms with numerous (too many to count) stains on carpets and headboards. It’s quite frankly appalling for any hotel but especially one purporting to be of 4 stars. N.B. we’re not blaming the cleaners here but questioning the managements inability to check rooms. The team and hotel lack generosity and penny pinch at every opportunity. You are given a drinks voucher at check - please note this is for a half a small beer or a half measure 75ml of wine in a plastic cup. N.B. The hotel charges for changing of sheets. We also noted that the restaurant is doesn’t accept bookings for dinner but when you turn up all the tables/slots have been reserved. The standard of bathrooms and and bedding was average. Without question the worst hotel we’ve been too in years and certainly the worst in Japan. "

"Everything was great."

"Everything was awesome. Great place to stay."

"Clean and good service"

"The property was very deceiving looked nice on the outisde but the rooms were definitely not up to date, old pink and green bathrooms. They also put us in a smoking room because there was no non smoking available. Also skip the "late nite snack" it's like a pudding jell-o. "

"Excellent location. Breakfast was very good. Staff were friendly and accommodating. Room was clean."

"Bathroom was an add on renovation I believe. Not much space, but the room was nice over all. Well located with walking distance from the train station and highly walkable to all sites. "