Emerald Island Casino Tours and Activities

I stayed at the Ceasars plaza for two nights, I was excited to stay since it’s a classic Hotel in Vegas. The casino and shops are still fancy and a lot of nice architecture around the Hotel, especially the Pool area. However a couple of things, I was disappointed that you have to pay for coffee pods to drink in your room, I think that coffee should still be complimentary at least. Also, once I was in the room I went into the bathroom and noticed there was no switch for the ceiling air fans, so the bathroom did not smell clean. we kept the door closed. Also, on the evening before we were to check out, I got locked out of my room, Since the walk to the front desk is very long, I used the phone that is on the floor we were in , and called front desk and was told to call Security. The security person was nice and opened the door for us but told us that we would have to go down to the front desk to get a new set of keys (I didn't understand why the front desk wouldn’t do that for us automatically when I called since we were not checking out till the morning) Just a ‘sorry’ from the front desk is not enough sometimes if you are paying to stay in a nice hotel and have an inconvenience like being locked out of your room.

Property was very clean and staff was very professional and helpful.