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"Pros: friendly staff, good location. Cons: the WiFi was not working at all for the entirety of my 3 day trip. I asked everyday and was told “we’ll reboot it” but it never worked. Not acceptable for a city hotel. The hotel had also run out of day passes for the local health club they partner with - again, not acceptable for a hotel that advertises itself as having gym access. If the WiFi had worked and the gym day passes were available, I would have rated the hotel 3 or 4 stars (taking into account the cost). "

"We. booked a room with 1 bed they gave us with 2 bed and could change it."

"My teenage son and I had a great stay at Smart Hotel Palermo! The location is excellent. The staff is exceedingly nice and let us use the pool and spa after we checked out because it wasn’t possible to extend checkout through the afternoon. We had a relaxing and fun last afternoon in BA. The breakfast was great, including the coffee. We shared a room with two double beds—it was snug but met our needs. The WiFi was good. We would stay here again! "

"La ubicación es perfecta, desayuno sabroso y completo, el cafè divino "

"Very good breakfast made to order and staff was always helpful! "

"It’s hard to imagine that there is a better place to stay in Buenos Aires. The Palace is a beautiful hotel with incredible service and attention to detail. The concierge staff helped take our trip to a higher level. The hotel is also in a high-end neighborhood and within walking distance of quite a few major sights. We highly recommend!"

"Conveniently located, restaurant discount was helpful. Staff were ok. Bed was comfortable. Shower was good. I recommend a stay and would come back."

"El hotel me parecio hermoso, comodo y Bien ubicado. El breakfast UN Poco acotado pero Rico. gracias por la Buena atencion"

"The breakfast was exceptional. The staff were very helpful and accommodating! Fantastic boutique hotel in Palermo. "