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"Only stayed one night in Zurich for a layover after an 11.5h flight. Tasiela ensured I had a nice quiet room facing the garden so I could get a good night sleep before the next long haul flight home. I slept so well. I was on the same floor as the spa so I fit in a quick sauna as well. Checkout staff was also amazing. The proximity to the airport was worth the extra cost. I will definitely choose the Hyatt for my next stay in Zurich. "

"Excellent service "

"Good hotel"

"Very convenient to the airport and nice and clean room. "

"The reception staff were very friendly and accomodating! Room seemed clean, and the hotel was nicely decorated. "

"Staff were great and extremely helpful and went out of their way to make our stay enjoyable "

"Great comfortable beds. Great team at front desk, Helen checked us in. Very personable. Easy walk to tram 3 which takes you directly to the action"

"The property is expensive, but in many ways worth it. Always a taxi available. Taxi to airport approx $60 (US currency) each way or you can make your way to the train station (10 min walk). The staff is very helpful and welcoming. Marco greeted us and gave us an excellent introduction to the hotel and facilities. Valentina, at the front desk, went above and beyond to make sure we enjoyed our stay. They were both amazing people and made us feel very welcome. Everyone spoke English, among other languages, and was polite. The bar prices were reasonable. The staff there were very friendly. Bad things: The food is very poor in quantity and quality, especially for the prices charged. I am not saying this as an "American who expects large portions". We paid $14 each for 2 soups (one mushroom, one wonton). Both were about 3/4 cup. The mushroom was completely creamed, like Campbells worthy and the wonton was poor watery chicken broth with odd meat filled breadsticks that apparently were the wontons (this is not a dumpling). We also got a chicken Ceasar salad for $28 which is essentially 1 grilled chicken breast and 4 small leaves of lettuce under it. For desert we said well let's get the NY Cheesecake. I don't know what that was, but cheesecake it was not. More like custard pie. We couldn't finish it. Even though everything in Zurich is very expensive, it would be nice to know the hotel was a good option, but it is definitely not. Our total bill for the meal was about $80 US. "