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citizenM Zürich

4.0 star property
Lakefront hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is NZ$401
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(206 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Separate bedroom
Blackout curtains
Fan
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • Swiss National Museum - 12 min walk - 1.1 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on-site, a coffee shop/cafe and a library. The on-site restaurant, canteenM, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, smoke-free property and coworking spaces
  • Luggage storage, a water dispenser and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms have comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks and phones

Languages

English, German

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on 20 Jul 2025 start from NZ$386.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM Zürich?

Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. Restaurant had great food and drinks
Stayed 4 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Zhe

Cool place
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable for a quick stay in Zurich!
Stayed 1 night in May 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! I traveled alone and I would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient, great location.
Stayed 1 night in May 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to shopping, train station and restaurants
Stayed 2 nights in May 2025

8/10 Good

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 3 nights in Jun 2025

10/10 Excellent

Suji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and conveniently located
Stayed 3 nights in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, comfortable place to stay while skiing in the Alps!
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the proximity to the nightclub next door with loud music. However clean and well located hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This usa great hotel. Staff are so nice! It makes a big difference! All are so friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Fun eclectic design all around property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and an awesome property over all
Stayed 3 nights in Apr 2025

8/10 Good

Marah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room. Very comfortable bed. Nice hotel. Check in was odd. Good for a short visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah Rhianne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel - a lot of the features are tech operated which made everything swift and easy!
Stayed 4 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Easy to get around Old Town Zurich.
Stayed 1 night in Apr 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property close to everything!
Stayed 7 nights in Apr 2025

8/10 Good

KA WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and helpful.
Stayed 1 night in Apr 2025

8/10 Good

saihari

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good hotel - Close to Zurich train station. Rooms are expectedly small
Stayed 2 nights in May 2025

10/10 Excellent

Herman P R

Liked: Amenities
One of the better options for Zurich
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just one nights stay here but it was excellent! All staff friendly and happy to help and room was clean and comfortable! Would stay again, thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to old city and train station. It is very comfortable. The bed and the pillows , also the bathroom was really nice specially the shower.
Stayed 3 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
I liked how centrally located this hotel is, it is within walking distance to a ton of major attractions in Zurich. This property is also super automated with minimal staff. An ipad in the room to control everything you need, lights; tv; room service. Bed is comfortable and food is pretty good. Loved it!
Stayed 2 nights in Jun 2025