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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
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Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.7/5 Exceptional
326 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationSwiss Casinos Zurich3 min walk
Popular LocationParadeplatz6 min walk
Popular LocationSIX Swiss Exchange6 min walk
AirportZurich (ZRH)24 min drive

Choose dates to view prices

  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 14 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Zürich

Located in Zürich's Old Town neighbourhood, citizenM Zürich is in the city centre and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden. Our guests appreciate the hotel's central location.

Visit our Zürich travel guide
Map
Popular Location

What's nearby

  • Swiss Casinos Zurich - 3 min walk
  • Paradeplatz - 6 min walk
  • Bahnhofstrasse - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Lindenhof - 7 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zurich (ZRH) - 24 min drive

Restaurants

  • CanteenM — 1 min walk
  • CanteenM bar — 1 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town, walk to Bahnhofstrasse
This hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include fridges and rainfall showerheads.
CitizenM Zürich offers 160 forms of accommodation with tablet computers and laptop-compatible safes. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 16 for adults and CHF 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Fan
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Smart TV
  • Tablet computer

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: CHF 16 for adults and CHF 16 for children (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Frequently asked questions

Can I cancel my reservation for free at citizenM Zürich and receive a full refund?
Yes, citizenM Zürich offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Zürich cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at citizenM Zürich?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).
Where is this property located?
Located in Old Town, this hotel is within a 10-minute walk of Paradeplatz, Bahnhofstrasse and SIX Swiss Exchange. Fraumuenster and Helmhaus are also within 10 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

Guest reviews

Overall score and ratings for citizenM Zürich

4.7
Exceptional
5 - Excellent
240
4 - Good
70
3 - Okay
12
2 - Mediocre
2
1 - Poor
2
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Aug 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Aug 2020

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities

      Modern, comfortable, compact, no-frills room. Nice room controls via an iPad. Good design of the safe and the drawer for hand luggage under the need. Excellent for the light traveler. Good location in the city center. Fast, automated check-in. Ventilation in the room could be improved to bring in fresh air. Breakfast was extremely limited. Common areas and the outside of the building could be refurbished.

      Stayed 3 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very central. Small but modern rooms and staff really friendly

      Stayed 1 night in Jul 2020

      2/5

      • Liked: Cleanliness, property conditions & facilities
      • Disliked: Staff & service

      On Sat night super noisy music post midnight from the club opposite the hotel. Breakfast very basic.

      Stayed 2 nights in Jul 2020