Standard Double Room, 2 Queen Beds

Reviews of Stars Inn Edmonton Airport

2.5 out of 5
Stars Inn Edmonton Airport
8332 Sparrow Cres, Leduc, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 707 out of 1072 reviews" "
Rating 8 - Good. 263 out of 1072 reviews" "
Rating 6 - Okay. 49 out of 1072 reviews" "
Rating 4 - Poor. 28 out of 1072 reviews" "
Rating 2 - Terrible. 25 out of 1072 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Sumanyu

Stayed 1 night in Apr 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable rooms
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend with kids and grandkids.
Great stay. Had three rooms,stayed with family to celebrate wife's birthday. Great workers, very friendly. Great pool. Great location,close to everything.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The showers need non-slip strips so a person will not slip and fall in the shower
Stayed 1 night in Jun 2023
Response from Diana S on 14 Jun 2023
Thank you

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good!
Stayed 1 night in Jun 2023
Response from Diana S on 14 Jun 2023
Thank you

10/10 Excellent

Brian

Stayed 2 nights in Jun 2023
Response from Diana S on 14 Jun 2023
Thank you

2/10 Terrible

Juan

Business traveller
Disliked: Staff & service
The customer service was extremely horrible.
Stayed 1 night in Jun 2023
Response from Diana S on 13 Jun 2023
Thank you

10/10 Excellent

Ronald, Bonnyville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern with pool, hot tub and free breakfast. Good location across highway from outlet mall and Costco
Stayed 1 night in Jun 2023
Response from Diana S on 13 Jun 2023
Thank you

10/10 Excellent

Nishitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from Diana S on 13 Jun 2023
Thank you

6/10 Okay

Charlene

Travelled with group
Liked: Cleanliness, staff & service
The rooms and beds were great. Very disappointed that there were zero gluten free options at breakfast. Most hotels have some pptions in the back for those that ask. Also International creamer wouldve been nice. Otherwise it was a good stay.
Stayed 3 nights in Jun 2023
Response from Diana S on 13 Jun 2023
Thank you

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This was as great hotel and a wonderful stay. I said "I will be back in a few weeks" and was informed by the staff that the hotel would be closing June 15th. Well, it is a great, cheap hotel in a great Leduc location; I highly recommend staying here if you get the chance.
Stayed 2 nights in Jun 2023
Response from Diana S on 13 Jun 2023
Thank you

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and friendly staff.
Staff was wonderful, great location, close to everything that we needed. Great pool and hot tub/spa area . Breakfast was good . overall stay was warm and welcoming from the staff. Only issue was in the daughters room,kids drop a you that rolled under the bed,very dirty under there. Was just in her room ,other two rooms were clean. Thanks.
Stayed 2 nights in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area close to the airport, convenient for jumping on highways. Quiet, clean, good breakfast and nice staff.
Stayed 3 nights in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you

10/10 Excellent

Jaimie

Stayed 1 night in Jun 2023

10/10 Excellent

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you,

2/10 Terrible

Corey, Red Deer

Stayed 1 night in Jun 2023

8/10 Good

Tom

Travelled with family
Liked: Cleanliness
Nice
Stayed 1 night in Jun 2023
Response from Diana S on 11 Jun 2023
Thank you

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 1 night in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Diana S on 12 Jun 2023
Thank you

10/10 Excellent

Dean

Stayed 1 night in Jun 2023
Response from Diana S on 9 Jun 2023
Thank you

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean and staff was very friendly and helpful!
Stayed 1 night in Jun 2023
Response from Diana S on 9 Jun 2023
Thank you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Diana S on 7 Jun 2023
Thank you

8/10 Good

Rhiannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is moments from the airport and has a free courtesy shuttle. The pool and the hot tub were nice.
Stayed 1 night in Jun 2023
Response from Diana S on 7 Jun 2023
Thank you

8/10 Good

ABIODUN

Liked: Cleanliness, staff & service, property conditions & facilities
Money well spent
Stayed 2 nights in Jun 2023
Response from Diana S on 7 Jun 2023
Thank you

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying here, theve definitely have done a great job maintaining the hotel and staff to great standards.
Stayed 1 night in Jun 2023
Response from Diana S on 7 Jun 2023
Thank you

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice breakfast
Stayed 1 night in Jun 2023
Response from Diana S on 6 Jun 2023
Thank you

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I loved this room and it was a great price. Enjoyed my stay even though I had to check in at a late time. Staff was friendly and professional. It’s sad to hear that they will be closing down soon.
Stayed 1 night in Jun 2023
Response from Diana S on 6 Jun 2023
Thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and price
We were in town for my husband's back surgery. I asked the hotel for a quiet room that wasn't too far to walk. They gave us a room a short way down the hall on the first floor. The room was a really good size, clean, and quiet. The ceiling was very high, and no carpet. The light on the mirror in the bathroom waw really nice. Breakfast was good (eggs, sausage, waffles, etc). A really convienient location right off the highway. And a good price
Stayed 3 nights in Jun 2023
Response from Diana S on 6 Jun 2023
Thank you

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean rooms
Stayed 2 nights in Jun 2023
Response from Diana S on 5 Jun 2023
Thank you

10/10 Excellent

Senam

Stayed 2 nights in Jun 2023

10/10 Excellent

Joshua

Stayed 2 nights in Jun 2023
Response from Diana S on 6 Jun 2023
Thank you

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here, I loved the fact that the floor wasn’t carpet, I loved the shower, I just wish I booked 4 nights instead of 2. If I ever come back here, that’s where I’d like to stay .
Stayed 2 nights in Jun 2023
Response from Diana S on 5 Jun 2023
Thank you

10/10 Excellent

Berma

Liked: Cleanliness, staff & service, property conditions & facilities
Reception stuff great. Very helpful. Rooms clean. Beds and bedding were very nice and comfortable.
Stayed 2 nights in Jun 2023
Response from Diana S on 5 Jun 2023
Thank you

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet. It served our needs for a quick trip to the Leduc area.Breakfast was simple but good.
Stayed 2 nights in May 2023
Response from Diana S on 5 Jun 2023
Thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price
Stayed 1 night in Jun 2023
Response from Diana S on 4 Jun 2023
Thanks

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Very well updated, clean fresh smell, air conditioning wasn’t working right so I pulled the filters n called front desk to clean them. Not good to breathe in the filters were very full.
Stayed 1 night in May 2023
Response from Diana S on 30 May 2023
Thank you

8/10 Good

albert

Business traveller
Liked: Property conditions & facilities
Clean with no carpet in the rooms. The pool was nice and a bonus was the exercise facilities . Plus the breakfast was better than most others.
Stayed 1 night in May 2023
Response from Diana S on 30 May 2023
Thank you

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front seat day staff gal was awesome.
Stayed 1 night in May 2023
Response from Diana S on 29 May 2023
Thanks

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was good
Stayed 4 nights in May 2023
Response from Diana S on 29 May 2023
Hi Mohamed, thank you

4/10 Poor

Suchander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had booked two rooms through Expedia, when checked in, the staff didn’t see both rooms under reservation, and there was some confusion, which is fine and understandable, but what I didn’t like is that the staff tried to blame me for not understanding the booking process of Expedia and her tone was very argumentative. Instead of trying to look into what happened and explain me better, she just became defensive and the welcome was not the warmest.
Stayed 1 night in May 2023
Response from Diana S on 29 May 2023
Hi Suchander, thank you for your comments, staff was trying to explain to you how the procedure for Expedia works, in doing so I believe you misunderstood what she was trying to explain, thank you,

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Diana S on 30 May 2023
Thank you

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Diana S on 29 May 2023
Hi Nathan, thank you

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Diana S on 28 May 2023
Thanks

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
So clean!!!!
Stayed 1 night in May 2023
Response from Diana S on 28 May 2023
Thanks

10/10 Excellent

sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff great rooms very good for the price
Stayed 1 night in May 2023
Response from Diana S on 27 May 2023
Thanks