Restaurant

Reviews of ibis budget Edinburgh Park

3 out of 5
ibis budget Edinburgh Park
Edinburgh Business Park, 6 Lochside View, Edinburgh, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 1006 reviews" "
Rating 8 - Good. 383 out of 1006 reviews" "
Rating 6 - Okay. 138 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 43 out of 1006 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were small with no place to put your luggage. There were no wash clothes or hand towels only bath towels. But lots of hot water and covienient breakfast.
Stayed 2 nights in May 2024

2/10 Terrible

Naresh

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Pleasant, efficient, and helpful.
Stayed 1 night in May 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 19 May 2024
Thank you for the feedback! We wish you to have a wonderful day!

10/10 Excellent

Carla

Travelled with group
Liked: Staff & service, property conditions & facilities
All staff were very pleasant and helpful.
Stayed 1 night in May 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 15 May 2024
Thank you for the feedback!

8/10 Good

Abhijeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but enough if you are there there for a night. And everything's is there init, so if you are claustrophobe don't go here.
Stayed 1 night in May 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 15 May 2024
Thank you for the feedback!

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable economical stay
Stayed 1 night in May 2024
Response from Warm regards, Irmantas on 9 May 2024
Thank you for the feedback!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
smelly corridors
Stayed 2 nights in Apr 2024
Response from Warm regards, Irmantas on 8 May 2024
Thank you for the feedback!

8/10 Good

Aimie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is very straightforward to Edinburgh city centre and airport. Room was clean- quite compact but nothing unexpected. Staff was very nice and professional. Wish there had been more protein options for breakfast such as eggs (only meat available was ham)
Stayed 1 night in May 2024
Response from Irmantas on 8 May 2024
Thank you for the feedback!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to airport and city center. Tram is right across the street and the grocery too. Best budget hotel room I've stayed.
Stayed 1 night in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 May 2024
Dear Carmen, we are delighted to hear that you found our hotel easily accessible and enjoyed your stay with us. We look forward to welcoming you back soon

8/10 Good

Ana Salumi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and good staff
Stayed 3 nights in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 May 2024
Thank you for the feedback!

10/10 Excellent

Shashwat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 20 Apr 2024
Thank you for your recent stay with us and for taking the time to provide your valuable feedback!

6/10 Okay

Amor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The shower doors not enough to cover the water spilleage. If possibble to have a microwave or kettle inside the room for hot drinks.
Stayed 2 nights in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 12 Apr 2024
Thank you for the feedback!

10/10 Excellent

Amish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the stay was amazing
Stayed 2 nights in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 6 Apr 2024
Thank you for your exceptional feedback!

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and service was attentive and efficient. The staff were friendly and helpful. The hotel room was clean and quiet.
Stayed 2 nights in Mar 2024
Response from Irmantas on 30 Mar 2024
Thank you for your positive feedback!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, so easy to get into Edinburgh as tram across the road. Very clean with everything you need. Would definitely recommend and come again.
Stayed 1 night in Mar 2024
Response from Warm regards, Irmantas, Team Lead on 25 Mar 2024
Dear Sarah, we are delighted to hear that you enjoyed your stay and found our hotel convenient and clean. We look forward to welcoming you back.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well furnished, it had a very modern feel, yet again it felt like I had stepped into the future. Everything was ergonomically positioned at the correct height. Plenty of storage space was utilised to its full potential. Thanks for the complimentary biscuits and beverages.
Stayed 2 nights in Mar 2024
Response from Warm regards, Irmantas, Team Lead on 25 Mar 2024
Dear Daniel, we are thrilled to hear about your positive experience with us. We take pride in our modern and ergonomic design to ensure a comfortable stay. We are delighted you enjoyed the complimentary biscuits and beverages.

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for solo traveler. Super close to tram station for access to city. A tad noisy, easy to hear other rooms /outside/ a highway.
Stayed 2 nights in Mar 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 22 Mar 2024
Dear Alec, We are delighted to hear you found our hotel perfect for solo travelers. We apologize for any noise disturbances. Looking forward to welcoming you back.

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really had a nice time, really close to the Airport.
Stayed 1 night in Mar 2024
Response from Warm regards, Irmantas on 19 Mar 2024
We are delighted to hear you had an enjoyable stay with us!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. They were very welcoming. Fresh towels provided without having to ask for any. Thanks for making our stay go smoothly!
Stayed 2 nights in Mar 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 22 Mar 2024
Dear Vanessa, we are delighted to hear that you enjoyed our friendly and helpful staff. We look forward to welcoming you back!

8/10 Good

Paul

Travelled with family
Liked: Property conditions & facilities
Clean. Staff efficient not overtly friendly but ok
Stayed 2 nights in Mar 2024
Response from Irmantas on 4 Mar 2024
Have a wonderful day!

6/10 Okay

Michael

Travelled with family
The rooms are very small, which is OK if you pay for a budget hotel I suppose, but I would have expected a working extractor fan in the toilet and a door that fitted the hole rather that a few inches gap top and bottom. It’s OK but a bit too budget.
Stayed 2 nights in Feb 2024
Response from Rosa on 26 Feb 2024
Thank you for the feedback!

10/10 Excellent

Deepanvita

Stayed 1 night in Feb 2024
Response from Rosa on 1 Mar 2024
Thank you for your feedback!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
If there was a fault i could mention and the word fault is a bit strong, is .....i like 2 pillows for sleeping and there was only 1.
Stayed 1 night in Feb 2024
Response from Rosa on 26 Feb 2024
Thank you for the feedback!

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Rosa on 1 Mar 2024
Thank you for your feedback!

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Irmantas on 24 Feb 2024
Thank you for he feedback!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
My second visit. Great value.
Stayed 1 night in Feb 2024
Response from Rosa on 24 Feb 2024
Thank you for the feedback!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Rosa on 24 Feb 2024
Thank you for he feedback!

6/10 Okay

Jeffrey

Liked: Staff & service
Simple. Clean.
Stayed 2 nights in Feb 2024
Response from Best regards, Irmantas, Team Lead on 17 Feb 2024
Dear Jeffrey,Thank you for your positive feedback on our hotel. We appreciate your kind words about our simplicity and cleanliness!

8/10 Good

Megan

Disliked: Property conditions & facilities, room comfort
Poor stay
Room was very basic,floors could've done with a good clean, skirting and door frames could have done with a good dust,bed wasn't comfortable and heater didn't work properly
Stayed 2 nights in Feb 2024
Response from Best regards, Irmantas, Team Lead on 17 Feb 2024
Thank you for the feedback!

10/10 Excellent

Alina

Stayed 1 night in Feb 2024
Response from Warm regards, Irmantas, Team Lead on 22 Mar 2024
Thank you for taking the time to share your feedback!

8/10 Good

Krunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not ideal if someone wants bigger rooms and especially for families with kids. Not more than one kid is accommodable.
Stayed 4 nights in Feb 2024
Response from Warm regards, Irmantas, Team Lead on 15 Feb 2024
Thank you for your comments regarding your recent stay with us!

6/10 Okay

Edmund

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
It is what it is.
The floor has an insert and the wall has dust. Breakfast has less choice. It is what it is.
Stayed 1 night in Feb 2024
Response from Warm regards, Irmantas, Team Lead on 15 Feb 2024
Thank you for your comments regarding your recent stay with us!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Warm regards, Irmantas, Team Lead on 10 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us at Ibis Budget Edinburgh Park!

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent nights sleep
Located across the road from GYLE Centre tram stop Down side: an alarm going and people moving around from 5am the soundproofing could be looked at as could the window seal as the wind blowing through the closed window made it a little chilly (temperature was set at 24) Plus side: comfy bed with 2 different firmness of pillows, complete blackout blinds so no light coming in room at all and the bonus of a noon check out made it for a good nights stay
Stayed 1 night in Feb 2024
Response from Irmantas on 3 Feb 2024
Thank you for sharing your experience at the ibis budget Edinburgh Park. It's wonderful to hear that our comfortable beds and the choice of pillow firmness contributed to your rest, and that the complete blackout blinds facilitated an uninterrupted sleep. We're also glad you found the late noon check-out beneficial.We sincerely apologize for the issues you encountered with the soundproofing and the window seal. The comfort of our guests is a top priority, and we understand that a chilly room due to the window seal is not acceptable. Please be assured that we will investigate this matter to prevent such occurrences in the future.Your feedback is invaluable in our continuous effort to improve our service, and we hope to have the opportunity to provide you with a warmer welcome on your next stay.Warmest regards,

2/10 Terrible

Marek

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I was the first time and despite paying 5 pounds for a car park I got a 100 penalty ticket, I won't be here anymore
Stayed 1 night in Feb 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 4 Feb 2024
I hope this message finds you well. I wanted to reach out regarding the parking ticket you received during your stay with us.We understand that receiving a parking ticket can be an inconvenience, and we're here to assist. If the ticket has not yet been paid, there might be an opportunity to have it cancelled. Could you kindly forward the ticket to us . This will allow us to review it and see if cancellation is possible.We apologize for any inconvenience this may have caused. Please note that we have placed prominent signage throughout the hotel premises and the parking area to inform our guests about the parking charges. These are intended to provide clear guidance and prevent any such issues.Your understanding and cooperation in this matter are greatly appreciated, and we're committed to resolving this issue for you as swiftly as possible.Warm regards,

10/10 Excellent

Davin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great being able to walk accross the road and get to the tram that took us downtown in just a couple minutes.
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Edi on 2 Feb 2024
Dear Davin, Thank you for your review. We appreciate your positive feedback about our convenient location and easy access to public transportation. We hope you had a pleasant stay.

2/10 Terrible

Robbie

Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 Feb 2024
Thank you for the feedback!

2/10 Terrible

Yesim Medine

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was different from the Ibis hotels.
The hotel was different from the Ibis hotels I have always stayed at. The employees were very cold and indifferent. I think it was Roza.The lady at the reception looked at me and her attitude was like why are you staying here? This made me very uncomfortable. They wrote that parking was available, but did not mention that it was paid and that there was no charging point for electric cars. This was a big deal for me.I don’t think I will choose it again.
Stayed 3 nights in Jan 2024
Response from Irmantas on 2 Feb 2024
Thank you for sharing your experience with us. We sincerely apologize for any discomfort you felt during your stay. It was certainly not our intention to make any guest feel unwelcome. We acknowledge the issues you've mentioned, such as the absence of a hairdryer in the room and the lack of clarity regarding the parking fees and electric car charging points. Please rest assured that we are taking your feedback seriously and will use it to improve our services. Your comfort is our priority, and we hope to have the opportunity to provide you with the warm and welcoming experience that so many of our guests have grown fond of.Warm regards,

8/10 Good

Hsin-Jou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 Feb 2024
Thank you for the feedback!

8/10 Good

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A basic, clean, well located hotel. It can get a little noisy at the weekends.
Stayed 13 nights in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for the feedback!

10/10 Excellent

Igbegaoluwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for the feedback!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best about our whole stay. Everything in the hotel was mire than perfect. More than 5 stars, fife stars plus! Very good price for that. 2 stars are really not enough. I have stayed in 3 stars Hotels, which could not compete with it.
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for your glowing review! We are delighted to hear that your stay at ibis budget Edinburgh Park was beyond perfect and exceeded your expectations. Your kind words are greatly appreciated.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent. All were polite, helpful and cheerful. We were given extra bedding as the room was a little cold. Very clean and a good breakfast.
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for your glowing review! We are delighted to hear that your stay at ibis budget Edinburgh Park was beyond perfect and exceeded your expectations. Your kind words are greatly appreciated.

4/10 Poor

Alisha

Stayed 1 night in Jan 2024
Response from Warm regards, Irmantas, Team Lead on 10 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us at Ibis Budget Edinburgh Park!

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was freezing, window appeared to let in a bad draft and was not easy to heat up room. However I have never had nicer staff than the man at the front desk when checking in and getting drinks. Very lovely and helpful!
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Edi on 17 Jan 2024
Dear Emma, Thank you for your feedback. We apologize for the inconvenience caused by the cold room and drafty window. We appreciate your kind words about our front desk staff. We will take your comments into account to improve the heating system.

10/10 Excellent

Moyra

Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 17 Jan 2024
Thank you for the feedback!

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is over the road from the Gyle shopping centre and the tram stop to and from Edinburgh Airport. My room was perfectly clean, however the mattress on my bed was lumpy so not the best night’s sleep I’ve ever had unfortunately.
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Ed on 17 Jan 2024
Thank you for choosing Ibis Budget Edinburgh Park and taking the time to share your feedback. We're glad that you found our location convenient and that your room was clean. We apologize for any inconvenience caused by the mattress. Your comments have been noted.

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 17 Jan 2024
Thank you for the feedback!

6/10 Okay

Paula

Travelled with partner
Disliked: Amenities, property conditions & facilities
Did the job but would not ever stay again
Stayed 3 nights in Jan 2024
Response from Warm regards, Irmantas on 12 Jan 2024
Thank you for the feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Warm regards, Irmantas on 12 Jan 2024
Thank you for the feedback!