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"Breakfast was not available one morning and on another morning the coffee machine did not function. No maid service one day. Lukewarm water in the shower for three days of our stay, with only cold water the last day. Rusty water from the sink faucet "

"Parking was easy and the grounds are beautiful and we had a nice restful stay. Quiet. Clean."

"Not worth the price we paid for an upgraded room. Nothing special, tub was hard to get in and out of, curtain was broken and wouldn’t fully shut and walls are thin and could hear everything. Staff was kind and helpful and it was clean."

"Clean and fresh. Great staff."

"Clean room, updated throughout, super friendly staff."

"The stay was very nice, but multiple times the staff seemed to be complaining about being short staffed. Also our air conditioning unit never got below 78, we did report this to the front desk. "

"Room was fine, but amenities were sparse. Generally, we did not feel safe At this location."

"This stay was unexpected because my Mom had to go to the hospital in Winston-Salem when she fell and broke her hip. We were traveling with our two small dogs and I had a difficult time finding a pet friendly hotel. Thank goodness I was able to stay at this location near the hospital. Everyone at this Hampton Inn was so kind. Ariel allowed me to start some laundry until my room was available the day I was checking in. This was a tremendous help since we were headed home from an 8 day trip and didn't have many clothes that were clean remaining. Nicholas helped me when the hospital changed the plans for my Mom's discharge time. All the staff were super nice to my two pups, giving them love and helping look after them so I could grab a cup of coffee. The room was spacious, clean and the bed was so comfortable! Loved the shades at night to block out all the lights from downtown. The valet guys went above and beyond also helping me with the pups, advising me of places to walk them that were safe nearby and even dining suggestions. Despite all the stress of the reason I was in Winston-Salem everyone at this Hampton Inn helped me to find time to decompress! Awesome stay!!"

"This hotel has improved a lot since the last time that I stayed there which was about 2 years ago. The lady that checked me in was super friendly and I loved the online check-in feature. The breakfast was delicious, I was not expecting a lot out of it but it was very good and hot. The hotel itself smelled much cleaner, and the bed was very comfy. The only thing that I had an issue with was that the TV would turn off if I turned off the lights in my room, and I did text them about it but they replied back after I had already gone to bed and since I was only staying one day I did not care that much. I wish there was more lights on the right side of the building, if you're looking at the hotel from the front to the right. And the area where you walk your dog was not well kept, I found lots of trash and there were no dog trash bags."