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"Our bathtub oozed dark colored material from the tile around the tub while I took my shower. So that was disappointing. Also all the carpets were worn and need replacing ."

"Clean & attractive lobby, front desk & cleaning staff all friendly & helpful, plenty of parking, very close to Steven Tanger Theater where we had tickets that evening on our way home from SC to WV, basic continental bkfst at 9:00 am included (dry) scrambled eggs, biscuits w/ sausage gravy, pancakes, mini-muffins, toast, yogurts, coffee & orange juice, & apples. Would definitely stay again."

"My husband and I were constantly saying that this was one of the nicest hotels we have ever stayed in. The staff were very friendly and extremely welcoming. The room was exceptionally clean. The only issue I had was that the breakfast was not free as it was at the other hotels we stayed at. I give them credit, they let us know ahead of time that we had to pay for our breakfast. We chose to stay there even when we knew that the breakfast was not included in the price of our room. We just went to McDonald’s and got our breakfast, so it was not a big issue. Although I still wish the breakfast was included but the coffee was free😃. I will still give them 5 stars ⭐️ because of all the other great features! I highly recommend The Hawthorne to anyone looking for an exceptional hotel to stay at!!!"

"Room was pretty clean me and my gf stayed for two days, felt pretty safe to park anywhere. Breakfast was nice, Couple shopping centers nearby and some nice places to eat."

"The room was clean and updated. I actually did not have any problem with the room bathroom or condition of the hotel. However, the continental free breakfast got a zero out of a possible score of 10 green bananas, cold coffee bagels that were harder than rocks. Don’t waste your time if you’re going to book this hotel for the breakfast go somewhere else but if you don’t care about the breakfast I would say the accommodations were very good. "

"Dirty room and towels. I have pictures. "

"For the price and short notice it was just "ok". Room smelled like smoke. I had to sign a waiver about paying $500 if I smoked in the room, but clearly others have, so I understand. There was even a cigarette burn in the comforter. The door didn't close properly (seemed as is the door had been kicked in before or something). I had to get my keycard reprogrammed more than 3 times (the cards were NOT kept near my phone). There was no iron in the room and the curtains were falling down and there were tiny roaches crawling on the vanity (I saw 2 in the morning after I arrived), but again for the price you can't really complain, but you asked so I shared my experience. "

"Beautiful hotel with a spacious lobby, clean rooms, and restaurants both inside and outside the property. "

"Everything was great especially the nice and helpful staff."