Executive Double Room
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Reviews of Bowburn Hall Hotel

3 out of 5
Bowburn Hall Hotel
Bowburn, Durham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 204 reviews" "
Rating 8 - Good. 69 out of 204 reviews" "
Rating 6 - Okay. 20 out of 204 reviews" "
Rating 4 - Poor. 7 out of 204 reviews" "
Rating 2 - Terrible. 1 out of 204 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Simon

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I waited for a while to be checked in, but the service and staff were polite and friendly when they arrived, it was clean and tidy, prices were reasonable, the bath in the bedroom was amazing but the only thing missing was bubbles in the bath. Everything else was great
Stayed 1 night in Jan 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, friendly staff and a lovely rom. I will definitely be back
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This hotel is certainly a jewel so close to Durham with easy access to Newcastle , Sunderland & Gateshead . Excellent dining, very comfortable & beautifully styled bedrooms , fantastic value. All the staff are very professional & friendly .
Stayed 2 nights in Jan 2024

6/10 Okay

Margaret

Travelled with family
Check in desk, polite reception. Disabled parking immediately outside the entrance to the hotel. Standard twin for two,was, unfortunately on the top floor. Offered a double on lower floor but we wanted a twin. Room very clean. Beds super comfy. Enjoyable meal. Irish coffee lukewarm, however a replacement was offered but we declined. Bottle of white wine expensive for what it was. Our evening was spoilt by conflict between a male resident, and the female manager on duty. It possibly could have been handled better although realistically, it isn’t always easy to do so. Manager at check out, was very polite and professional. No charge for Irish coffee, and he apologised profusely for the evening experience putting a damper on our stay. I have to say, the young staff on duty seemed to work very hard.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann-Louise

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always liked this place but at my latest booking, breakfast was an additional option at a whopping £20.00. The evening meal that I had was only £18.50 so very disappointed that "captive" residents seem to be being targeted with high prices. Greggs was only 2 miles away so a bacon and sausage bagette and coffee for less than fiver sufficed. Ill be looking elsewhere now
Stayed 1 night in Nov 2023
Response from Bowburn Hall Hotel on 15 Nov 2023
Hi Sean,Breakfast at the hotel is charged at 12.95 per person which includes Full English and Continental. This can be added directly at the hotel if you book on a room only basis.Kind Regards

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find
This place serves as a lesson never to judge a book by its cover. My heart sank as I pulled into the car park and found a building that looked, to me at least, a little past it’s best to say the least. Then, although the receptionist was very efficient and polite at check-in, I climbed the stairs to my room with fear of an uncomfortable night to come. The reality could not have been more different. My room, (30), was large, supremely comfortable, spotlessly clean and very well appointed. The rolltop bath was a very pleasant surprise, but there was also a fabulous walk-in shower. All of the other nice to haves were also included - an iron and ironing board, quality toiletries, a well stocked tea tray, robes and slippers. The restaurant downstairs was also a real treat, as was evidenced by the large number of locals dining there.. Fresh food, cooked brilliantly and with great service. Breakfast was terrific too. I have stayed in many much more expensive hotels and this place is a cut above the vast majority of them. I will definitely be back.
Stayed 1 night in Oct 2023

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

steve

Stayed 1 night in Oct 2023

8/10 Good

Graham

Stayed 1 night in Oct 2023

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a night stop. Good food and friendly staff. Bathroom had broken soap dish but overall room was ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay. Room was lovely, staff were very friendly. Would highly recommend.
Stayed 1 night in Sep 2023

8/10 Good

Helen

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Lodge room
I stayed in one of the lodges adjacent to the car park. It was a good size. The windows were open when I arrived so it was very cold but it took very little time to warm up with the radiator. A few things were disappointing. Firstly, the light switch was broken and has exposed wires which didn’t feel terribly safe. The remote control was covered with a sticky residue, which was thick and red. It may have been from someone spilling a drink on it. The TV did not have normal channels, such as ITV or Channel 4. It did have BBC2. The room was advertised as having wifi, which was important for me since I was working. However, there was no wifi in the room at all, and no network could be found on any of my devices. Thankfully the 4G signal was good enough to tether. The staff were lovely and both the evening meal and breakfast were very nice and reasonably priced.
Stayed 1 night in Sep 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and boyfriend stayed in one of the little lodges it was beautiful very clean will definitely be going back
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for A(1)M access, nice rural atmosphere, very good food. Bedroom excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and venue
Amazing stay after my daughters wedding. Staff fab rooms beautiful and wedding perfect
Stayed 1 night in Aug 2023

8/10 Good

Mike

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel friendly staff
Excellent hotel. Better than expected. Plenty of parking, good spot ten minutes into Durham. Good room, very friendly staff particularly the young lady on reception
Stayed 1 night in Jul 2023

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hidden jem
I can’t fault this hotel . It’s excellent in every way . A little hidden jem so close to the city , a peaceful , comfortable stay .
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant . A hidden gem
It is a an utter delight to stay here. Everything about this hotel is superb, rooms, staff , comfort, location, it’s just excellent.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Paul

Stayed 1 night in May 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. The room was clean and cozy with the added comfort of a beautiful huge copper bath tub which i could of stayed in all day. Durham Centre was £11in a taxi Breakfast was just the right size. We would definitely stay there again
Stayed 1 night in May 2023

8/10 Good

Iliuta daniel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2023

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Friendly efficient service. Just a bit disappointed in the location- didn’t expect hotel to be adjacent to big housing estate with cabins overlooking the car park
Stayed 2 nights in Apr 2023

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines doo!
Was a lovely place and excellent staff spoilt by the price I paid which was approx £89 then a couple of days before the night of stay I was offered the same room for approx £73 which the hotel staff couldn't rectify as I booked it through Hotels.com and not direct thru Bowburn Hall!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Alison

Stayed 1 night in Sep 2022

8/10 Good

Jilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Sheila

Stayed 1 night in Apr 2022

10/10 Excellent

Stephen

Stayed 1 night in Apr 2022

8/10 Good

Donna

Stayed 1 night in Apr 2022

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant, very polite and accommodating, food very good.
Stayed 1 night in Apr 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Garden lodge in need of a few improvements.
Stayed in one of the garden lodges. The room was cold when we arrived quite late in the evening. Had to turn on an electric heater but that takes time to take effect. Would be bette if this had been turned on before our arrival. The room was noisy on account of the rain and the water fountain outside which could perhaps be turned off at night. Staff were very helpful in trying to book a taxi for the morning. The tap in the bathroom was hanging off.
Stayed 1 night in Mar 2022

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022