Downtown Hotels, San Juan Capistrano

"Love this spot. Great room "

"Great rooms and landscaping is very nice"

"No bar provided and hotel needs updates and cleanliness. Parking spots are tight and outright expensive for the night stay. "

"Restaurant was closed. Pool was closed. Dirty, unmaintained stairs, elevator. Shower/bath: mold in corners poorly covered by caulking. Allowed a loud party in one of the upstairs rooms to go on until 11:30. Called front desk to report, no one would answer. Only thing average or above was the ground's landscaping. Would not stay here again."

"Bathroom needs to be renovated "

"I booked a 2 queen bed & 1 soda bed suite. The suite was nice inside. The queen beds were comfortable. However, the sofa bed mattress was very uncomfortable. You can feel the metal frame that holds it. The shower faucet also had a minor leak. Be aware that the A/C (cold air) doesn’t really work well. I switched rooms thinking the next rooms A/C would be better but it was exactly the same. I addressed the front desk about the issue and she informed me the hotel is currently under construction….. the next issue was obviously the room was warm to mildly hot inside. Couldn’t really get a cool nights sleep. Waiting on the elevators was kinda daunting. I stayed on the 3rd floor. It would take almost 5-10 minutes waiting for one. At one point, my family and I just opted to take the stairs. The good things about this hotel is the free parking and the free delicious breakfast. It had a small but great variety of choices to choose from to eat. The pool isn’t that big. It goes up to 5 feet. Also it isn’t cold either. Water temp was rather warm. There is also is a jacuzzi. Overall it was a good stay but I felt it could’ve been much better as far as comfort of the room temp goes and the slow elevators."

"Staff nice"

"Loved this hotel. The room was beautiful and so clean. This is our 4 th time staying here and we will definitely return and recommend."

"Staff was accommodating and pleasant!"