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"Check-in was very kind. The young man at the reception was very accommodating and pleasant. The room was excellent and I had asked for a microwave and he made sure that we had one. Excellent experience. Woukd stay there again."

"Our room had no heat. We shivered all night. When we complained to front desk, the maintenance man said he knew about lack of heat in that room. He said, and I paraphrase, “ I did what (name)said to do yesterday, but it didn’t work.”. So, someone knew room was uninhabitable , but it was rented anyway. Terrible breach of good business practice. Front desk re-funded us 10%. What a farce. With such an essential aspect of the room being so deficient, all other issues are irrelevant."

"Check in very slow. Given same room as someone else. Room changed but key not reprogrammed meaning 3 trips to reception. Parking easy. Good breakfast although service a bit slow. "

"When I got in on Sunday, the room that was given to me was not clean, dirty towls were left in the room and had a leaky faucet. They transfer me into another room that was good. During the week there was another day that the room was not serviced."

"Staff were friendly and helpful. Rooms were very clean. Hotel was quiet. Breakfast wasn't the greatest."

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"The parking lot was horrible. They did not change our bed after 3 days. Miss to give towel and empty garbage on 1 day."

"This was our second stay at this property. The room we had this time was not as good as the last. There was something wrong with the bed frame and I kept feeling that I was rolling into the middle. There were a couple of sticky/dirty spots on the curtains and they didn’t completely cover the window opening. The towels are ridiculously small and thin."

"Vanessa was the best host and great at communicating. A lovely and clean home close to the airport and convenient to restaurants and shops in Dieppe."