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"Lovely hotel, great breakfast, good location. Thank you for having us."

"experience!"

"Great experience."

"Staff was great, thank you Vy and the other amazing people we met there.. Very accommodating, beach is right there, plenty of dinning options in walking distance and other various shops.. Easy to book a grab anywhere from there as well.. Even all the people visiting were respectful and nice, it was a relaxing time..will definitely be going back"

"We were recommended this hotel by Expedia.com. It was a great recommendation. The place is extremely comfortable but not pretentious, it is really central to everywhere, we were able to search places to visit, eat and walk all within the immediate area. If you want practical clean and easy to use this is just great! "

"Fantastic location. Beautiful hotel. Great staff. Lovely pool. "

"It was very nice beach resort."

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "