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"Great service, clean and friendly staff"

"従業員の方々がみんな親切でホテルも清潔感があってすごくいい旅行になりました。"

"Everything is good except for hard accessible."

"We had a very comfortable stay. The only downside was that our room was on the second floor, and we didn’t realize there was no elevator. Carrying our suitcases up and down the stairs was quite difficult."

"事前に宿泊先からメールで細かな事の問い合わせもあり、安心して宿泊出来るところだと思いました。"

"A"

"Very good place for family vocations "

"久しぶりの宿泊 ゲーセンや客室は古さを感じるが、中々清掃は行き届いていると思う 対応は以前の方が良かったかなと人それぞれと感じる 硫黄泉で温泉はとても温まって好き！"

"Amazing hospitality, comfort and cleanliness. Beautiful stay. Food and snacks provided. 10/10 highly recommend!"

"Spacious, bright, well designed room equipped with premium amenities. I stayed with my husband and my 2 years old and we all enjoyed our stay. Especially their activities for kids are amazing . It was memorable trip and will definitely come back "

"スタッフ（男性の方）が人間力に富んだ方で対応が素晴らしくとても良かったです。部屋は綺麗でしたが少し臭いが気になりました。その他、貸切風呂が家族で入れて満足でした！ぜひディナーやお酒の提供もやっていただきたいです。また行きたいと思います。"

"広大な牧場を抜けるとホテルがあり、緑一杯の中でとても良い癒しの空間でした。 ホテルのスタッフの皆さんも通りすがりで挨拶をしてくれたりして少し緊張していた部分がほぐれたりしました。 何と言ってもビュッフェが美味しく、黒毛和牛は最高でした。 2泊しましたが2泊目は疲れてしまった娘を思い、部屋でステーキ重を頼みました。温かい食事が届き、またお肉もとても美味しくいただけてとても満足です。 ホテルのロビーには座り心地の良いソファーが沢山あり、のんびりと時を過ごせました。"

"Late checkout is expensive."

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"I must say the staff right there is superrrrrr nice the service is excellent I would like to visit there again btw the camp fire at night is the icing on the cake "

"ログハウス内のお風呂は温泉でした。"

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"