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"I found after staying here a couple of times that most of the time everything is in tip top shape, the only problem is that if you do have problems they won’t do anything to compensate you for it "

"Perfect place to stay near the Quito hotel for a quick overnight. Clean, friendly, shuttle provided. Comfortable and nice. "

"We loved our stay here and have rarely stayed in a place that is.so entirely focused on the comfort of the guests. While you can certainly find less expensive places to stay in Papallacta, it's worth the extra cost to have such a high-end experience. From the moment you step onto the property, you are always a few steps from people who are willing to help in any way. The rooms were comfortable and there were hot pools open 24/7 to the guests literally outside the doors of the rooms. There were plenty of towels and bathrobes available and a lot of courtesy bottles of water in the room with some candy as well. The shower was large, which I really like. The breakfast spread (included with the reservation) was extremely diversified with so many choices, and all very tasty. We also used the spa for back and neck massages that were nice. There was a beautiful nature trail for walking. At one point my wife said that there didn't seem to be any reason to leave the grounds while staying for a couple of days because there were so many things to do, food choices, and beautiful surroundings. It was rather cold and rainy while we were there, and the elevation is high, so plan on having layers and a jacket if you plan on visiting Papallacta."

"A lovely, almost rural, spot right by the airport with plenty of wood accents. Don't expect fancy, this is down to earth but clean and safe."

"Muy buen hotel, impecable."

"A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property. "

"Service was great and the hotel and room were beautiful. I upgraded my room based on pictures and the tub didn't have a working plug so I couldn't take a bath after a long travel day. I forgot to say anything to the staff. I would check that the tub was functional before upgrading now."

"The property was lovely. It is across from the natural pools. The town is beautiful. "

"It's a mature quiet property with beautiful grounds and wonderful animals including a friendly llama. I intend to stay here every time I come to Quito."