Deluxe Volcán

5.0 star property
Suburban lodge with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Deluxe Volcán

Electric kettle
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
Front of property
Exterior
Deluxe Volcán offers a serene escape with cooked-to-order breakfast, lush gardens, and rejuvenating spa treatments at Refugio Spa Garden. Stay connected with in-room WiFi, take advantage of laundry facilities and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Luxury Suite

Highlights

Patio
Garden
Separate dining area
Individually furnished
Individually decorated
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View, Mountainside

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Garden
Separate dining area
Individually furnished
Individually decorated
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View, Mountainside

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Garden
Separate dining area
Individually furnished
Individually decorated
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View

Highlights

Patio
Garden
Separate dining area
Individually furnished
Individually decorated
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • "The Hands of God" Holy Water Baths - 3 min drive - 2.3 km
  • Church of the Virgin of the Holy Water - 3 min drive - 2.7 km
  • Piscinas El Salado Thermal Bath - 5 min drive - 3.8 km
  • El Refugio Spa Garden - 6 min drive - 4.5 km
  • The Tree House - 19 min drive - 11.6 km

Getting around

  • Ambato Station - 50 min drive

Restaurants

  • ‪Leprechaun - ‬5 min drive
  • ‪Mestizart Ecuadorian Restaurant - ‬4 min drive
  • ‪Honey coffee & tea - ‬4 min drive
  • ‪Arepas to go - ‬5 min drive
  • ‪Leoni Pizzeria - ‬5 min drive

About this property

Deluxe Volcán

Luxury lodge near Church of the Virgin of the Holy Water
Located close to "The Hands of God" Holy Water Baths and piQchur Mirador Photo Park, Deluxe Volcán provides free cooked-to-order breakfast, a garden and laundry facilities. Treat yourself to a body scrub, a massage or a facial at Refugio Spa Garden, the on-site spa. Stay connected with free in-room WiFi.
Other perks at this lodge include:
  • Babysitting (surcharge), concierge services and luggage storage
  • Massage treatment rooms and a 24-hour front desk
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and smart speakers, in addition to thoughtful touches such as free WiFi and separate dining areas.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Separate baths/showers, free toiletries and hairdryers
  • Private gardens, separate dining areas and smart speakers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:00 AM

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 16 kg per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Frequently asked questions

Is Deluxe Volcán pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 16 kg per pet. There's a fee of USD 15 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Deluxe Volcán?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Deluxe Volcán?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Deluxe Volcán located?

Situated near the airport, this luxury lodge is within 3 mi (5 km) of Church of the Virgin of the Holy Water, piQchur Mirador Photo Park and "The Hands of God" Holy Water Baths. Termas de la Virgen and Piscinas El Salado Thermal Bath are also within 3 mi (5 km).

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Deluxe Volcán Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

BOLIVAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Great place, Great view, excelent service
Stayed 1 night in Jan 2025

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water temperature in the rooms does not regulate well, extremely hot then will go to extremely cold. The area above the city is beautiful, breakfast was excellent, beds are comfortable. You need transportation to get into town.
Stayed 3 nights in Apr 2025

10/10 Excellent

Selvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

James

Great service. great view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Experience

This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jo Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Kelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Stayed 1 night in Nov 2023

8/10 Good

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise level during night was annoying. No closet. No place to put bags. No restaurant. View excellent. Nice location. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

ITALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is secluded and peaceful with nice views from the city of Baños, the staff, therapeutic massage and breakfast are enough to make you feel on top of the world. I gave this place a 9 out of 10, for the only reason that if you have difficulty walking you must in advanced suggest to get a lower level room, and perhaps it will also give you a better city view. The transportation is simple and arranged ahead of time with the help from the receptionist at the office, with the taxi fee that is not included of course. This is a beautiful romantic and peaceful getaway , a place you must visit in your lifetime!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here a couple nights on the Baños portion of our Ecuador trip and were really impressed with the service and of course the amazing view! The manager is very helpful and always assisted us bringing things up and down the stairs. There was an assortment of things in the mini bar to purchase which was convenient. The bed is very comfortable and the blinds make it dark enough to sleep in after a night out on the town. The jet tub is wonderful, perfect place to relax and admire the view. Also, you are served homemade breakfast in a basket each morning - super cute. The only down sides are that the power will go out and if it’s after midnight they can’t run the compressors (which makes sense). Also, the hot water is inconsistent. However these inconveniences don’t take away from the overall experience. If I’m ever in Baños again I would certainly stay again. A beautiful and unique experience!
Stayed 2 nights in Nov 2024

6/10 Okay

Chloe

Liked: Cleanliness
Deluxe Volcan is located up a steep hill about 10 minutes from Banos centre. The views are incredible but it’s important to be aware of the steep drive. The units are well made and functional. Good shower and comfortable bed. However the units/rooms are basic and very cold. Our bath did not work either. Staff were kind and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities
The breakfast options were very limited. They give you 3 options to choose from but only one options is worth it.The bed was very spacious confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Paulo

Liked: Staff & service, property conditions & facilities
ok
Stayed 2 nights in Aug 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Una buena opción pero está frío el lugar
Stayed 2 nights in Jul 2025

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bueno, pero está bien alejado de la ciudad. El concepto es de maravilla y la instalaciones es muy bueno de verdad. Pienso que hay que visitarlo, por lo menos una vez en la vida.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maritza

Liked: Cleanliness
Muy lindo todo buen servicio
Stayed 1 night in May 2025