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"Secure parking, clean and comfortable rooms, well located to walk Latacunga, friendly and helpful staff. Only downside (minor) was that the room was over the street, which could be a little noisy at times."

"Excellent food at the restaurant!"

"Its great place for amazon experience. Well maintained property. Rooms; dining area and bar are great. Loved it. Staff is friendly and helpful. Getting to the place is not easy. Don’t follow google maps. Hotel has placed signs all over for directions. Dirt roads for about 10km. Call early so they will direct well. "

"I loved the place. The cottage is so comfortable. At night you have a free cinema around a fire Amé este lugar. La cabaña es divina, y muy cómoda. En la noche prenden una fogata y tienes cine al aire libre. El precio incluye desayuno, y el restaurante tiene una vista bellísima, además de que la comida es muy rica."

"Great and relaxing!"

"Un lugar muy bonito los que atienden el lugar muy amables todos "

"The staff are incredibly rude here. We arrived and they said that we have booked a room with a shared bathroom (my booking made no mention of this) but she said they didn’t have any shared bathrooms left so she would put us in a private for one night and the next night we would need to swap. I made the booking months ago so it isn’t my fault they didn’t reserve the correct room for me so I refused to move for the inconvenience. Our Spanish limited and we were trying our best to communicate, also using Google translate where needed and the receptionist was smirking and laughing at us and very dismissive, asking another guest to translate instead. Overall, very rude! They charged an extra $5 per person for their tour to be in English. Breakfast is very basic and the terrace is run down and looks nothing like the photos. It’s far out of the centre (30 minute walk) and not safe to do without taxi. The WiFi is terrible. Take your money somewhere else. "

"It is an older hotel, beds sag but it is very clean, staff was great and showers hot, it's also the best location I could imagine. My only real complaint would be that smoking is allowed and when there were smokers on my floor the smell was enough to be bothersome. "