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Reviews of DoubleTree by Hilton Denver - Westminster

4 out of 5
DoubleTree by Hilton Denver - Westminster
8773 Yates Dr, Westminster, CO

Reviews

7.2

Good

Rating 10 - Excellent. 350 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 132 out of 1002 reviews" "
Rating 2 - Terrible. 115 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Monica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our upgraded room was out dated.. The air conditioner didn’t work.. Our bathroom shower drain, won’t drain.. There bed was very stained..
Stayed 1 night in May 2024

2/10 Terrible

Alyssa

Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and quiet. Beds were very comfortable!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setup; easy to get to off of 36. Has a restaurant and no breakfast included which is kind of weak given the prices.
Stayed 1 night in May 2024

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and accommodating. Ashley was exceptionally good at customer service and making sure my stay was comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, very nice suite and staff.
Stayed 2 nights in Apr 2024

4/10 Poor

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was comfortable. Check-in fine. Clean. Quiet on 2nd floor. Negatives: could not regulate temperature. It never warmed up, still cold at 78 degrees on thermostat. Not enough blankets. Double queen room, but only 1 chair, the desk chair. Quite stark. No microwave. Key wouldn't open the back door closest to stairs even at 6:30 p.m. The stock photos do NOT show this property.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service very knowledgeable and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay at.
Stayed 1 night in Mar 2024

10/10 Excellent

Lowanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

saphia

Travelled with pets, Travelled with partner
Ash at the front desk was amazing. Super welcoming!
Stayed 1 night in Mar 2024

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good value. Room was clean staff friendly . Good gym. Downsides are littered parking lot . No free coffee in lobby. Dated carpet and smoky smell
Stayed 2 nights in Mar 2024

4/10 Poor

Ana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Lupe

Stayed 2 nights in Mar 2024

10/10 Excellent

Lashell, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, room was nice and clean and the food was good at the breakfast buffet. Only thing I didn't love was the pool area. Needs an update and better upkeep.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Feb 2024

10/10 Excellent

Mykhailo

Stayed 1 night in Feb 2024

8/10 Good

Jose

Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

6/10 Okay

Kerry

Travelled with family, Travelled with partner
Liked: Cleanliness
Room was small and odd shaped. The cleaning people were really good
Stayed 2 nights in Feb 2024

6/10 Okay

VINCENT

Travelled with partner
The properties in poor condition and needs a renovation. Upon arrival the first room, I had the toilet flush I moved to a second row, the shower dripping and couldn’t turn it off. I actually moved to a third room and the toilet leaked from around the base. This place is in desperate need of work
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Disappointed
Stayed 2 nights in Jan 2024

10/10 Excellent

Dung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look clean and very nice staff.
Stayed 3 nights in Jan 2024

2/10 Terrible

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Michael, La Junta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I've stayed in. The staff was amazing and the dinner at the Treehouse restaraunt on site was perfect. I would definitely recommend staying here.
Stayed 1 night in Jan 2024

8/10 Good

Errol

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was very clean and the food was pretty good. The staff was nice and attentive. You only get 40 Chanel’s on tv. There’s no exhaust fan in the bathroom. The shower curtains always allow water to puddle up on the floor. Those are just little things though. I would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Melissa Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was gross and smelt like sewage, rooms were run down and had water damage and looked and smelled like a very old hotel that just got painted over, my tub never drained and complained about it twice and was never fixed, the bathrooms had no ventilation so you took one shower and the whole room was steaming hot, I ’m completely disappointed the pictures look nothing like the actual hotel and my stay was horrible to say the least.
Stayed 4 nights in Dec 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Shiva

Stayed 2 nights in Dec 2023

6/10 Okay

AHSAN

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kristen

Stayed 1 night in Dec 2023

6/10 Okay

Madeline

Stayed 2 nights in Nov 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and nice location.

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Barbra

Liked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not bad. Used to be better though
Checking in too over 10 minutes because no one was at the front. They didn't check my ID. They double charged my card as well. The bed was nice. The room was as advertised. The bathroom wasnt clean tho.
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Stayed 3 nights in Nov 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rodolfo

Stayed 1 night in Nov 2023

8/10 Good

DONALD

Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westminster Hotel
Place was very nice and close to what we needed to do for this trip. Will definitely keep it in mind for our next Denver trip.
Stayed 1 night in Oct 2023

8/10 Good

Twyla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The building on the outside is VERY dated. The windows desperately need to be cleaned. Such a beautiful view of the mountains and you can't see them for all the dirt!! Inside they have updated however, it was in need of repair. There were buckets on the floor I was staying on in the hallway. The doors to the rooms look terrible. Bathroom was to small. The bed & pillows were very comfortable.
Stayed 3 nights in Oct 2023

4/10 Poor

Steve

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I called on Thursday nite to verify the pool & hotub we’re open. Was told yes. Then on Saturday morning they were closed. Plus WiFi was out on Saturday and the ice machine wasn’t working either. The beds were great and the room was clean and nice. Overall not what I’m used to from a Double Tree
Stayed 2 nights in Oct 2023

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Great hotel other than 1 rude desk clerk
The front desk checkin was horrible when we arrived. I had 3 rooms booked, we were all supposed to be on the same floor and we were not, we prepaid our rooms and were told we did not and had to pay twice. That was fixed ultimately. We were able to move one of our rooms the next day but it was far far from our other 2 rooms. We were supposed to have had a cot in one of the rooms. We didn’t and told that they did not have cots. We found out later that they did have cots. The same desk clerk that did all of the above also charged us for extra bed sheets and pillows for a sofa bed in our room. She was the rudest person I have ever encountered at a Hilton. Ethan another desk clerk was great on the other hand and helped in every way he could. Otherwise rooms were great and pool was as well. Jean the desk clerk we first encountered when we arrived was unpleasant and caused a lot of issues where there shouldn’t have been any.
Stayed 2 nights in Oct 2023

8/10 Good

Elaine, stone mountain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, staff, convenience
Stayed 2 nights in Oct 2023