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"I never write reviews, but felt I had to for my stay at Wyndham Tamarindo. The staff is not properly trained to provide customer service in the hospitality industry. There is no gym on the premises, you will need to take a shuttle or walk to The Langosta Beach Club to use their gym. The water kept running out. We had to quickly take showers to ensure we did not run out of water. The TV only worked with 2 remotes. One remote was for the volume and the other to change the channels. They also ran out towels. We had to use pool towels. There were also bugs in the bed. I will say that the aesthetic of the hotel was nice, but the service was subpar. "

"Great location. Clean rooms and strong AC. A nice place to land, but no amenities. Staff was kind and helpful!"

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"Yes to both"

"Maggie is such a cool woman, she welcome us with such enthusiasm knowing its our first time to visit Costa Rica. The property is centrally located and the Breakfast,if you include, is well portioned and delicious. The Staff here is the real Gem of this place. Each and everyone of them are so accomodating and attentive. Will definitely recoomend and stay again. "

"This property is amazing! My family and I had such a relaxing time. The staff is super friendly, the rooms were clean and very family friendly as my son loved the pool and the beach access was so convenient."

"Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view was extremely limited—this should honestly be labeled as a “partial ocean view,” as the advertising is misleading.While the resort itself is small, quiet, and the property is visually nice with beautiful sunsets, the room had serious cleanliness and maintenance problems. The towels were dirty, yellowed, ripped, and had makeup stains. The glasses had visible lipstick marks. The sliding door did not close properly, leaving a gap that allowed bugs inside. The blackout curtain initially didn’t work, and once fixed, we saw it was heavily stained and possibly moldy. Although we reported these issues right away, it was disappointing that the room had not been properly cleaned to begin with. We were also locked out of our room multiple times due to malfunctioning key cards (the door lock batteries had to be replaced). The safe didn’t work and required maintenance to reset it. Towels were not replaced daily, and the shower had low pressure with barely warm water. "

"De todos los hoteles que he visitado, no sabia lo que realmente era relajarse hasta que visite Azul Hotel. A mi familia le gusto mucho. Pensamos volver algun dia."

"Good"