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"Lovely staff, clean modern room, wife and dog loved it definitely recommend "

"Reception staff CV compared to other staff were not particularly welcoming or helpful. But overall we had a really good experience"

"Hotel was ok but there’s all roadworks being done around the property. We booked for the swimming pool but it was all shut and disappointed this wasn’t mentioned when booking"

"Our room was an access room and it was fine, clean comfortable bed and wet room shower. All was good until breakfast. Which was not particularly busy. However multiple tables were uncleared and still with discarded plates cups etc we cleared a table. At the breakfast buffet all the clean plates were swimming with water. I was told the dish washer had broken and they were having to wash everything by hand, fair enough. But why put clean plates out that are swimming with water? I don’t like scrambled eggs, so asked if I could have two poached eggs, I was told no they only offered scrambled! The sausages were all very well cooked and that’s being polite! So all in all for a hotel costing over £200 for the night and breakfast charged on top of that a disappointing breakfast experience!"

"Room clean , concierge staff excellent "

"Hotel very clean, staff friendly. Check in slow as only one staff member on duty. Tiny pool, more of a plunge pool, busy. Excellent location, out of the city centre hustle. Great bus service into city. Lovely cafe across the road. Easy access for race course. Pricey but would stay again if cost was reasonable. Beer and larger cloudy in bar!"

"Good"

"Lovely room. Temperature just right. Bedding appropriate. Clean, spacious hotel with the added bonus of a pool! (Don’t forget to book your time though!) Five minute walk to York Castle Museum and not too much more to town centre. Highly recommend!"

"Very convenient location for railway and town"