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"We wanted to love the place but unfortunately did not. This was not a good experience at all. The hotel is not as presented in the pictures. The person who was up at the desk the majority of my stay was rude and had an attitude all the time. We show up to our rooms & rooms were not even fully clean. We asked for a remote control for our room tv and had to remind them several times on different occasions and every time it was “we will put one in there” then I’d return at the end of the day to no controller. This was just not what we expected. The only positive thing was the food was decently good. "

"Family friendly, it included the breakfast, I recomend it to go with your partner"

"Could use a renovation"

"Perfect for a one night stay. "

"I had an inside room with no window. It was dark and the only way to get natural light was to open the curtain facing a sitting area--very exposed. The room temperature could not be regulated. There was no thermostat. It was uncomfortably warm and stuffy. No bottled water was provided as is customary in Mexico. "

"Spotless absolutely gorgeous room"

"Staff very friendly, attentive and helpful wen’t beyond . Nice quiet and comfortable."

"Average hotel at not so good prices. Excellent breakfast and service."