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"Hotel was great and in excellent condition. Staff very friendly and willing to help in everything. Orlando offered great service. "

"This place is beautiful and comfortable. There is a lovely river walk at the back of the property. If you go please give Oso(the dog) a belly rub from me!"

"What a view!! Second to none. Great firm mattress. Quiet and clean. Nice balcony. Tasty breakfast, freshly made. Excellent, friendly staff. Attentive to all of our needs. Hotel does need some upgrades to amenities and condition of rooms considering the price but the view and location are some compensation at least. Thank you for a wonderful stay"

"We had the most fabulous view of the canyon. Staff was attentive, friendly, and super informative. Ideal location, magical"

"Owner was wonderful also led excellent hikes and drove me to Creel at reasonable prices "

"Breakfast good."

"Our car broke down on the way to the hotel The staff sent a van to pick us up, rescue us The following day, the driver drove us to the site where we left the car in order to meet the tow truck; then they took us back to the hotel no charge "

"We stayed 3 nights in this hotel. The views are definitely amazing! Keep in mind that in the main lobby, they have 2 different bedroom options. One with private balcony, full view of the canyon, and one with partial view/no private balcony. The ones with private balcony are obviously more expensive and updated. But, they still need more work. Our bathroom wasn't the best. The ceiling was falling apart. The simpler/partial view room is located under the main restaurant and kitchen. If you stay in those rooms, be aware that you will hear all the noise from the kitchen since 5:30 a.m. If you are an early bird and don't mind waking up early, this could be a good option for you since they are more affordable. The restaurant menu is limited but they do offer vegan substitutions. We purchased the food package. Breakfast, lunch and dinner was included. Small portions for lunch and dinner. Breakfast was more complete, especially when it was buffet. All staff was amazing! Extraordinary customer service. We had a wonderful stayed. Definitely coming back again. "

"Our stay was good. In the evening when I went to tell them our group of about 20 would have breakfast there there was no one around. In the morning no one. Not only was the office locked up but the gates to the courtyard was locked as well. 4 vehicles licked inside. Fortunately my husband managed to pick the lick and we were able to leave. "