Top Hotels Near Costume Museum in Madrid from NZ$179

"This is the worst stay of my life. I regret choosing this place. Only did it for location but it was the biggest mistake. The staff is horrible. They came every night nock at my door and force me to stop talking and go to sleep. Literally. The employee overnight in reception is a trans that is a stalker. Is a person that seems to be mad a the world. I even asked why so much anger on his or her approach to guests . It was not Normal nor respectful. He or she was very rude unprofessional and aggressive at times. Do not visit this place. Dirty , noise, horrible staff . No AC, to be able use the fan they will ask for a Deposit for the remote control. The fan doesn’t work without it. So if you don’t have cash you will have to sleep with the heat of the room. If you open window to refresh the noise won’t let you sleep. Terrible terrible experience. I will also write a review on google alerting people Not to Fall in this trap. First time I have such a terrible experience with Expedia. "

"Breakfast was very good."

"The family suite was large but there were several items in need of attention. Broken soap dispensers, toilet seats, freezer covered in deep frost, and empty frames hanging throughout - the condition stood out compared to most hotels we stay in. I found our suite to be quiet despite it being road facing. No signs of pests but the dishes were not all clean, etc. I guess given the location and the price I’d consider staying here again if there wasn’t a better option but if price wasn’t a huge savings I’d stay elsewhere. The front desk people were very nice. "

"The capsules were clean and comfortable, but small and ventilation is poor and it’s quite warm at night. Some guests were noisy at night and any noise travels easily. Storage drawer under capsule was great and big enough for a carry on suitcase, but bring your own lock (the ones you can rent are flimsy). Shower/bathroom facilities are clean but there is some mold. Overall a good option for a short visit, but for me not ideal and comfortable enough for a longer stay."

"Breakfast was ok and staff at breakfast was little rude."

"Perfect location , the room is big and clean, i will go back forsure"

"All areas of the hotel exceptional. We would definitely stay again!"

"Clean room, Great staff."

"Outstanding staff at frontdesk, service and reatuarant. Great buffet. Good location and access to metro, bisses and taxis. Easy walk to museum row. "