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Sercotel Gran Hotel Conde Duque

4.0 star property
Art Deco hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Sercotel Gran Hotel Conde Duque places travelers in Madrid's vibrant center with on-site shopping and a salon de te serving local specialties. Guests can book a massage after exploring the Royal Palace and Puerta del Sol. Visitors appreciate the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym
  • Pet-friendly
The current price is NZ$217
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Down duvet
Memory foam bed
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View)

Classic Room (Exterior View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • Comillas Pontifical University - 5 min walk - 0.4 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Calle de la Princesa - 9 min walk - 0.7 km
  • Gran Via - 13 min walk - 1.1 km
  • Paseo de la Castellana - 16 min walk - 1.4 km

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Pub Garden - ‬3 min walk
  • ‪Taberna De Súchil - ‬2 min walk
  • ‪Taqueria Puerco - ‬4 min walk
  • ‪Suchil 15 - ‬2 min walk

About this property

Sercotel Gran Hotel Conde Duque

Upscale hotel near Gran Via
Near Royal Palace of Madrid and Puerta del Sol, Sercotel Gran Hotel Conde Duque provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site local cuisine restaurant, salon de te, offers brunch, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Meeting rooms, concierge services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 141 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with bidets and baths or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is Sercotel Gran Hotel Conde Duque pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on 8 Dec 2025 start from NZ$216.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sercotel Gran Hotel Conde Duque?

Self-parking is available for EUR 25 per night.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sercotel Gran Hotel Conde Duque?

Checkout is at noon.

Where is Sercotel Gran Hotel Conde Duque located?

Located in Chamberí, this hotel is within a 15-minute walk of Comillas Pontifical University and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). San Bernardo Station is only a 3-minute walk and Quevedo Station is 6 minutes.

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Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 962 reviews
Rating 8 - Good. 358 out of 962 reviews
Rating 6 - Okay. 93 out of 962 reviews
Rating 4 - Poor. 23 out of 962 reviews
Rating 2 - Terrible. 16 out of 962 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

anna marie

Liked: Cleanliness, amenities
Very accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025

8/10 Good

Alberto

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025

6/10 Okay

Mehran

Disliked: Property conditions & facilities
It’s an old outdated room. Will not stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Preni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Stayed 5 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Stayed 6 nights in Jun 2025

6/10 Okay

Elizabeth

Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cherisse

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Had a fantastic time. The AC worked well & kept the room cool. Bed was comfy, shower was straightforward to use. My room was tidied up each day
Stayed 5 nights in Jul 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time at this hotel.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Stayed 6 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed for one night and spent only a few hours in the room before flying home from Madrid. While affordable, the hotel is a bit outdated and could use some upgrades to the elevator and lobby decor. The room itself was fine and the bed was comfortable, but nothing special.
Stayed 1 night in Jun 2025

6/10 Okay

Consuelo

Liked: Cleanliness
Disliked: Staff & service
The hotel is a very beautiful hotel, unfortunately I did not have a good experience because it seemed that by booking through Expedia I got the worst room in the hotel. I could be wrong, but that's the impression I got when I went to front desk and did not have a good response from the lady at the front desk. I had booked an interior room, which I don't remember seeing in the description, but not only was it an interior room, the view from the window was the fire stairs, and since it was the first floor, I was like in a hole. The breakfast was great.
View from the window
Stayed 4 nights in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Quiet street not far from everything you need to see!
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Very good.
Stayed 2 nights in Apr 2025