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Sercotel Gran Hotel Conde Duque

4.0 star property
Madrid's cultural heart awaits at this central hotel where travelers can shop on-site, enjoy traditional tea service, and discover authentic Spanish flavors

Choose dates to view prices

Sercotel Gran Hotel Conde Duque places travelers in Madrid's vibrant center with on-site shopping and a salon de te serving local specialties. Guests can book a massage after exploring the Royal Palace and Puerta del Sol. Visitors appreciate the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$239
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room (Exterior)

Classic Twin Room (Exterior)

Classic Twin Room (Exterior)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Twin Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

Basic Room (Individual)

Basic Room (Individual)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
Memory foam bed
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room (Exterior)

Classic Double Room (Exterior)

Classic Double Room (Exterior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Chamberí, a neighbourhood in Madrid, Sercotel Gran Hotel Conde Duque is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • Plaza de Espana featuring a city, a square or plaza and a monument
    Plaza de España - Princesa
    6 min walk - 0.6 km
  • Gran Via showing a city, landscape views and street scenes
    Gran Via
    13 min walk - 1.1 km
  • Royal Palace of Madrid
    Royal Palace of Madrid
    4 min drive - 1.8 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    4 min drive - 1.8 km
  • Comillas Pontifical University
    5 min walk - 0.4 km

Getting around

  • San Bernardo Station
    3 min walk
  • Madrid Recoletos Station
    4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    29 min drive

Restaurants

  • Puntarena
    4 min walk
  • Zaatar & Co
    6 min walk
  • Saona Chamberí
    3 min walk
  • Cofi
    5 min walk
  • El Seiscientos
    2 min walk

About this property

Sercotel Gran Hotel Conde Duque

Upscale hotel near Gran Via
Near Royal Palace of Madrid and Puerta del Sol, Sercotel Gran Hotel Conde Duque provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site local cuisine restaurant, salon de te, offers brunch, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Concierge services, a gift shop and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 141 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with bidets and baths or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is Sercotel Gran Hotel Conde Duque pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on 15 Mar 2026 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sercotel Gran Hotel Conde Duque?

Self-parking is available for EUR 25 per night.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sercotel Gran Hotel Conde Duque?

Checkout is at noon.

Where is Sercotel Gran Hotel Conde Duque located?

Located in Chamberí, this hotel is within a 15-minute walk of Comillas Pontifical University and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). San Bernardo Station is only a 3-minute walk and Quevedo Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sercotel Gran Hotel Conde Duque Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 371 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

10/10 Excellent

Sheetal

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bashar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025

6/10 Okay

Christine Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Nice fitnessroom.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Alberto

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Stayed 5 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cherisse

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Jun 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??
Stayed 4 nights in Aug 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time at this hotel.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Had a fantastic time. The AC worked well & kept the room cool. Bed was comfy, shower was straightforward to use. My room was tidied up each day
Stayed 5 nights in Jul 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

8/10 Good

sharazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for price

Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Quiet street not far from everything you need to see!
Stayed 2 nights in Apr 2025

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024