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"Good location "

"Staff is great here and location is pretty convenient if you're okay taking the tram to downtown or the train station. If you want to be in the center of the action, it is in the quieter part of town - further from dining and shopping options. It's also very no frills - AC wasn't too strong (we were there late Sept) so the room was warm, bare essentials provided for shower, one small trash can. So we brough out own shower supplies. But very happy with our stay, was just what we needed. "

"Lovely little hotel in a great location. Easy commute to buses and tourist sites. Friendly staff and an overall good value accomodation!"

"Staff was very nice"

"Very nice hotel that feels like a 3.5 star ….above its current rating"

"Great people great prices !"

"Was a great stay "

"Wonderful hotel , delicious food, great breakfast "

"The staff and level of attention to detail was excellent. The room we were assigned to (#770) had problems with the bathroom electrical short circuiting. Immediately we were moved to a room #768, which was a better and larger room. Additionally, we were sent a hand written note and along with a fruit bowl and gifts apologizing for the inconvenience. This, coupled with outstanding service, made our stay at Hotel Hermitage a memorable one. One special mention is warranted regarding your concierge, Vincent. He was a delight to interact with, being the amiable, knowledgable and helpful person that he is. Please let him know his time was much appreciated. "