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Reviews of Broughton Craggs Hotel

3.5 out of 5
Broughton Craggs Hotel
Craggs Rd, Great Broughton, Cockermouth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and welcoming place to stay ticked all the boxes and service very good in these strange times.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ack out on the road
Felt very safe all Covid secure measures in place my first business trip since February was a lovely experience
Stayed 1 night in Sep 2020

8/10 Good

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Value for money hotel
Value for money hotel that is well situated. Staff are helpful and pleasant although you have to ask for things rather than them being provided in the first place (I suppose this could be the new normal for hotels) Breakfasts are plentiful and well cooked The room we stayed in was very tired and the bathroom was dingy
Stayed 3 nights in Sep 2020
Response from Dan on 21 Sept 2020
Many thanks for your review and hope we can be of service in the future.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent staff and service.
Stayed 3 nights in Sep 2020
Response from Dan on 21 Sept 2020
Many thanks - Be safe.

2/10 Terrible

Diane, Maryport

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobwebs everywhere! In the reception, the eating areas, the staircases and in my bedroom. Bathroom was dirty with black mould on the ceiling. Black water came out if the shower head and when the hot water eventually came through the bath tap, you couldn’t turn it off. Radiators came on in the evening, but, freezing in the morning and the front dooor wide open. I had to wear my coat to breakfast. Carpet on stair treads was worn and dangerous. Carpets in public areas were worn and dirty. China on breakfast table had a chip in the cup. The whole place has not been touched since the owners took it over some 14 years ago. Wants a total deep clean and decoration I could not in all honesty recommend this to anyone in its present state.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Dan on 2 Sept 2020
Thank you. Hope to be of service in the future.

6/10 Okay

liam

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2020
Response from Dan on 2 Sept 2020
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Dan on 26 Jul 2020
Many thanks for your stay and hope to see you again

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service
Broughton craggs hotel
It was ok for an overnight stay. Stayed in better stayed in much worse. It was ok . Just felt like it needed sprucing up / refurbed but nothing major was clean enough. Owner made me a bacon toastie for breakfast following day which was nice as I was leaving early but tasty bacon but no butter on toast so a bit dry to eat :( still appreciated her doing it though . Difficult to find in the dark though ...off the beaten track . Trust in your sat nav ....you winder where the heck it’s taking you but bare with it it will take you there :)
Stayed 1 night in Feb 2020
Response from Dan on 12 Feb 2020
Many thanks for your custom.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Can't fault the place, staff were very friendly and everywhere was clean, yes the property does need some TLC but the rooms are great and homely and breakfast was cooked perfectly.
Stayed 1 night in Nov 2019
Response from Dan on 23 Dec 2019
Thank you for your kind comments. We hope to be of service in the future

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Lovely hotel with excellent Staff. There is a loacal village with a community own inn,who served drinks and a great atmosphere.The hotel has a large dining room with lots of space, and bars for drinks.We had a bat meal at night and it was excellent,and not long waiting time for diners.
Stayed 1 night in Oct 2019
Response from Dan on 18 Oct 2019
Thank you for your kind words - We hope to be of service again soon.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Dan on 28 Sept 2019
Many thanks - hope to see you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’endroit est spectaculaire! Nous avions pris une chambre double avec grand lit et nous avons eu la chance d’avoir une chambre qui offre une vue imprenable sur la campagne. Il y avait de grandes fenêtres qui permettaient de profiter du paysage. L’hôtel a su conserver le cachet d’antan tout en offrant dés commodités modernes. Le bar, au premier étage, offre aussi une superbe vue. Nous n’avons pas mangé sur place donc impossible de commenter la nourriture.
Stayed 1 night in Mar 2020