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"The toilet didn’t work. The technician came up and fixed it, but when he left he lifted the plunger in a bucket over the bed and personal items. Unacceptable!!!! The toilet tissue and towels ran out, and we called but never got any assistance. Turn down service was not offered so the trash was running over. The remote in the living room wasn’t working properly, so they had to come and replace it. Not a good stay. "

"Pretty complex with lots of amenities. Great value.. we will definitely be back! "

"Pros first, the sheets and room in general were clean. But there was hair in the bathroom floor in numerous spots. Some long some short.. Breakfast was terrible, after throwing it up we took the kids to mcdonalds. The second morning we just didn't even bother with breakfast. There's no microwaves or fridgerators in the room, so if you're bringing kiddos be prepared for this. The doors to the outside of the building are never locked. The key only worked for one night of our stay - also seen other guest dealing with this issue. Overall it was an okay stay for where we were. But upon check in at 11 at night, the tv didn't work, we had 2 towels (for our 5 person stay check in), One staff member from afternoon shift did help tremendously. But the rest were terrible, specifically the person working the "breakfast area" as I attempted to ask questions she was rude and more concerned with peeling her orange and dropping the peels in the floor."

"Great"

"Beautiful grounds, stunning views, filthy hotel room. Dirty walls, greasy remote, hand prints on the wall. We typically love Hilton vacation club properties, but this wasn’t it. Lovely historic building as soon as you drive in, unfortunately we chose not to stay there for the weekend. "

"This is a fabulous little hotel for families, we’ve been coming here for years and always return. Our children love the pool and splash pad, mini golf, and little playground. Colonial Williamsburg is accessible from the parking lot, it’s so fun to walk around without needing our car for the day. Convenient to Busch Gardens as well. This hotel is nostalgic and simple, we have wonderful family memories here and will choose Woodlands every time we are in Williamsburg. "

"Great stay. Great price. Great staff. Great area. Close to stores and food. "

"Beautiful resort. The Marina was beautiful and our room was incredible."

"My kids were so happy, everyone had a great time! Excellent service! Beautiful Rooms!"