Room (White) | Terrace/patio
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Reviews of Stonehaven Guest House

3.5 out of 5
Stonehaven Guest House
402 Main Road, Clarens, Free State

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Beautiful place, kind people, landscaped gardens and THE comfiest bed ever. It was everything that I hoped it would be, thank you
Stayed 1 night in Feb 2024
Response from Heinrich on 11 Mar 2024
Thank you so much for the friendly stay and awesome review Elizabeth. Keep well and see you again soon. Heinrich and Bianca

10/10 Excellent

Lee

Stayed 1 night in Feb 2024
Response from Heinrich on 11 Mar 2024
Thank you so much for the friendly stay and awesome review Lee. Have a lovely week and we hope to see you again soon. H and B

10/10 Excellent

Nadeem

Stayed 1 night in Sep 2023
Response from Heinrich on 20 Sept 2023
Thanks so much for the friendly visit Nadeem. Enjoy your new car and we hope to see you again soon.

10/10 Excellent

Charl

Stayed 1 night in Apr 2023
Response from Heinrich on 4 Apr 2023
Thank you so much for the friendly stay and awesome review Charl. Have a lovely day. Heinrich and Bianca

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well equipped in beautiful surroundings
Stayed 3 nights in Mar 2023
Response from Heinrich on 4 Apr 2023
Thank you so much for the friendly stay and awesome review David. Have a lovely day. Heinrich and Bianca

8/10 Good

Mpolokeng

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from Heinrich on 29 Dec 2022
Thanks so much Mpolokeng. Have a lovely week. H and B

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!
We had lovely stay and the location is perfect with the town square just a few meters away and a great view of the mountains.
Stayed 3 nights in Apr 2022
Response from Heinrich on 7 May 2022
Thanks so much folks! Thanks for being awesome guests and we are so glad you enjoyed Clarens. Keep well and see you soon. Heinrich and Bianca

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Heinrich on 14 Apr 2022
Thank you so much Tyler. Have a super long weekend and see you again soon. Heinrich

4/10 Poor

Eugene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great reception by owner but room is a 1 star
The owner was quite pleasant and very helpful about the town and where to find popular attractions and ideas on how to spend the time. The room unfortunately was a disappointment. The “what seemed to be” log cabin was creaky and creepy. The linen had a musty smell and the bed creaked badly hindering sleep. The cockroach topped the disappointing night. Room 3 in which we stayed is a 1 star at best. One shower was in the rest room (meaning once you’ve showered the floor of the toilet remained wet) and the other shower looked dingy and so we stayed out of/ avoided it. Maybe the rest of the establishment was better than our room which seriously needs updating for the 3.5 stars we expected.
Stayed 1 night in Jan 2022
Response from Heinrich on 10 Jan 2022
Hi there Eugene. Thanks so much for your visit. We are sorry you found our Room 3 such a disappointment. We will definitely improve the shower experience and look at the noisy single bed. The other two beds have Cloud Nine mattresses that we will inspect for problems. We would advise you to book into one of our modern brick and mortar rooms for your future stay as they have all the modern finishes and are free of any discomfort wood could bring. Have a splendid 2022 folks! Heinrich and Bianca

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot!
Stayed 1 night in Jul 2021
Response from Heinrich on 6 Jul 2021
Ah thanks guys! Have a super week and enjoy exploring RSA! H and B

8/10 Good

MYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rustic digs in the centre of it all
Rustic, clean, well-equipped and comfortable wooden cabins. Walkable and convenient area. Mountain view.
Stayed 3 nights in Jan 2021
Response from Heinrich on 21 Jan 2021
Thanks so much for the visit and awesome review folks. Have a splendid time and see you again.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is King
Great location close to town with all you need to be comfortable. We stayed in the White Room which had a good size double bed and two single beds on the porch which was perfect for the kids. Lovely patio with braai over looking the mountain. Good value and great service.
Stayed 1 night in Jan 2021
Response from Heinrich on 5 Jan 2021
Thanks so much for your visit and awesome review Warren. We are glad you folks enjoyed your stay. Keep well and have a super 2021. Heinrich and Bianca