Ciudad Jardín Hotels, Cali

"Breakfast was fine , room wasn’t ready for check in at 3:00 pm . It Eventually was ready around 3:20 however we have n been travelling since 03:00 am the day before and we were desperate to get somewhere to rest. We chose this hotel for the location and convenience as it’s near to many amenities . Area a a bit loud as there was a trans convention where they were discussing their issues and it was heard all over the lobby and restaurant area through the loud speaker . One manager told us the convention gets loud and that he was sorry if any guests were disturbed by the noise . "

"Room service was great "

"5 Star is not always 5 star furniture and upholstery stained fixtures have rust on them walls look like children ate greasy food and wiped their hands on it complained about this then was told I cannot have anyone in my room without paying an under the table fee to the guys downstairs and I objected to that ofc and ten minutes later was told I have to pay 200 for smoking in the room although I not only smoke outside hence the smell of smoke on me but I also have a balcony room for that purpose if I so chose to smoke. I recommend the Park V Hotel which is cleaner the staff are attentive but also are not inside it trying to tax you for being a tourist. Breakfast is blah and of course cold even if you are the first person down there. It’s extremely pretentious so if you have money but still want to be treated like a regular human being do not go there and lastly the price I paid for four nights at the Park V was the price of one night at the uppity Hotel Spiwak. Do not book here you can get a better stay somewhere else."

"Amazing stay!"

"These place it is for locals to expend a night. Who don’t care about the place to be clean under the bed or getting a bloody towels. The staff run the pace while the Managment if is ausente for the well been of the business. La Estancia if is around the corner. That it is a real hotel. "

"Great staff. Perfect pool. Bar and burger was outstanding. "

"Clean"

"Gracias por su amabilidad"

"Rooms way too small"