Casa Esmeralda is moments from Unicentro Shopping Center. Guests enjoy a free full breakfast each morning. The property features an indoor pool, in-room WiFi, and dry cleaning services. The 24-hour front desk staff provides attentive service praised by previous visitors.
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately COP 20000 for adults and from COP 20000 for children
Airport shuttle fee: COP 50000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Casa Esmeralda have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Casa Esmeralda?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Casa Esmeralda on 22 May 2026 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Casa Esmeralda pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Esmeralda?
Self-parking is free at this property.
What time is check-in at Casa Esmeralda?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Casa Esmeralda?
Checkout is at 1:00 PM.
Does Casa Esmeralda provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.
Where is Casa Esmeralda located?
Located in El Ingenio, this hotel is within a 15-minute walk of Universidad del Valle and Unicentro Shopping Center. Jardin Plaza Shopping Center and Holguines Trade Center are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A very well located family owned hotel where everyone knows your name. It’s also nicely decorated, kept impeccably clean, and the breakfast was delicious! I look forward to my next stay.
Fantastic place! Great building, the room was very spacious and clean. Great staff. Very quiet area. Quite far from el centro, but very close to two of the best and most exclusive malls in the city, Unicentro and Jardín Plaza. Also lots of restaurants in the barrio (El Ingenio).
El servicio excelente.. en todas las areas .. nos sentimos cómo en casa .. podemos recomendar el hotel al 200 por ciento
excellent service in all areas, we feel at home .. I recommend it 200 percent.. you will not regret it !!!!
Si desean un lugar de descanso familiar este es el lugar perfecto servicio excelente sus instalaciones de lujo , te sientes como en casa .. hermoso, .. te atienden de manera personalizada y con gran esmero .. lo recomiendo no al 100 por ciento , lo recomiendo al 200 por ciento ..
This hotel is exceptional and the service is excellent. The staff were always helpfull and pleasant. The hotel provide a full breakfast at no extra cost and the hotel rate was very very reasonable.
Excelente hotel boutique con una maravillosa atención . Es un hotel muy nuevo , las habitaciones súper limpias y confortables, desayuno completo y delicioso y la atención personalizada. Ya he estado 2 veces este año y pienso volver .Altamente recompensado
This is a lovely small hotel, very clean, safe and comfortable. Staff was always helpful and kind. Good hearty warm breakfast was included but they didn’t have fresh coffee. Only instant coffee available. The area is safe and nice, though noisy during the day. Calm and silent at night. Close to everything at the heart of Cali's universities and southern comercial hub.
Still been my favorite place to stay in Cali, great location!, Close to everything, super clean, good breakfast to start your day, really modern, great value, strongly recommended. Thank you to their staff for their attention.
Excelente, la atencion, el lugar, la limpieza y sobre todo la amabilidad de todo el personal, nos sentimos como en casa pero mejor atendidos que nunca. Las habitaciones son amplias y muy comodas. La decoración espectacular!
I’m glad I picked this place it was a very beautiful, clean and comfy place to stay for my 2 weeks in Colombia the staff was very friendly and helpful and the breakfast every morning is sooo delicious located in safe neighborhood I was able to walk anywhere I needed to go a feel safe I will definitely recommend staying here!