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Hilton Garden Inn Cali Ciudad Jardin

3.5 star property
Escape into serenity with rejuvenating massages or aromatherapy, savor delicious regional cuisine, and unwind with handcrafted cocktails.

Choose dates to view prices

Located near Fundacion Valle del Lili and Holguines Trade Center, Hilton Garden Inn Cali Ciudad Jardin offers a peaceful retreat with a garden, spa treatments at Prana, regional dishes at Agua de Mar, coffee at the cafe, and cocktails at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$128
14 June - 15 June

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About this property

Hilton Garden Inn Cali Ciudad Jardin

  • Hotel near Jardin Plaza Shopping Center
  • Located close to Fundacion Valle del Lili and Holguines Trade Center, Hilton Garden Inn Cali Ciudad Jardin provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a deep-tissue massage or aromatherapy at Prana, the on-site spa. The on-site Regional cuisine restaurant, Agua de Mar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • A lift, a banquet hall and 1 meeting room
  • Room features
  • All 94 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Mini fridges, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 55000 for adults and from COP 55000 for children
  • Airport shuttle fee: COP 90000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Garden Inn Cali Ciudad Jardin pet-friendly?

Yes, Hilton Garden Inn Cali Ciudad Jardin allows cats and dogs (limit 1 total). There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hilton Garden Inn Cali Ciudad Jardin?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cali Ciudad Jardin on 14 Jun 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Cali Ciudad Jardin?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Cali Ciudad Jardin?

Check-in start time: 3 PM; check-in end time: 5:00 AM.

What time is check-out at Hilton Garden Inn Cali Ciudad Jardin?

Checkout is at noon.

Does Hilton Garden Inn Cali Ciudad Jardin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per vehicle applies.

Where is Hilton Garden Inn Cali Ciudad Jardin located?

Located in Ciudad Jardín, this spa hotel is within a 15-minute walk of Jardin Plaza Shopping Center, Fundacion Valle del Lili and Unicentro Shopping Center. Holguines Trade Center and Cosmocentro are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 309 out of 506 reviews
Rating 8 - Good. 116 out of 506 reviews
Rating 6 - Okay. 39 out of 506 reviews
Rating 4 - Poor. 18 out of 506 reviews
Rating 2 - Terrible. 24 out of 506 reviews

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable. Staff was very friendly and helpful. Room was clean and breakfast was delicious!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

OMAIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great location and clean. The breast is really good. The stay are very friendly and helpful I recommend it 100%
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Mario G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Safe hotel. Excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Great hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. I enjoyed my stay and will return in the future.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Casaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly stafg
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was superb. Ready and willing to assist. Alejandro was a standout staff member!!! Can’t wait to visit again very safe for American visitors!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Omaira D

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service specially Alexis, Alejandro Nicolas, Maria Isabel Everybody were very nice. The food was great and the room is clean.🙏the location is very convenient. I will recommend it a 100%
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

sandro

Liked: Amenities
great place.. the staff was very kind and helpfull
Stayed 6 nights in May 2025
Verified

6/10 Okay

carmen

Breakfast was fine , room wasn’t ready for check in at 3:00 pm . It Eventually was ready around 3:20 however we have n been travelling since 03:00 am the day before and we were desperate to get somewhere to rest. We chose this hotel for the location and convenience as it’s near to many amenities . Area a a bit loud as there was a trans convention where they were discussing their issues and it was heard all over the lobby and restaurant area through the loud speaker . One manager told us the convention gets loud and that he was sorry if any guests were disturbed by the noise .
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Property conditions & facilities
Great hotel comfortable beds and near to pretty much everything
Stayed 1 night in Aug 2024
Verified

8/10 Good

Osnel Cobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a perfect location to shop, dine, sightseeing and do business as well.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very helpful. Walkable to shopping center. Breakfast was delicious everyday. Room service prompt, food always hot when delivered. Would recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 13 nights in Dec 2024
Verified

10/10 Excellent

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and cleanliness!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gururaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay

Very nice stay, staff very cooperative
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax with all around

Great location and nice place to stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms comfortable beds and nice sheets
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was very good. All the food tasted great. Good internet access. The bed was a bit firm but clean room overall. I was pleased with the overall hotel and services. I would definitely recommend this hotel to travelers.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean are comfortable rooms , the staff is super friendly and helpful and the buffet breakfast is delicious The restaurant Aguademar is an excellent option for dinner. The best hotel in the area .
Stayed 4 nights in Dec 2024