Rozo Hotels, Cali

"The hotel is cute but they showed a pool on the website and the room was nothing like the picture, only had one bed. The staff were very nice. The location was good. Overall ok. Not wonderful. "

"Everything was excellent!! 2nd time visiting and very pleased ❤️❤️❤️"

"The staff were amazing!!! Nice and quiet. The are is great for night life and also daytime strolls. Breakfast was great!"

"Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation."

"Todo súper bien "

"Excelent service, all very good"

"Super bien"

"Good"

"The main restaurant offer a terrible service. We order lunch with some steaks, and the plate took almost 45minutes ti arrive, and it came cold and not on the term requested for cooking."