City Point Hotels, New Haven

"My overall stay was good in that the staff was helpful, the room was clean and pleasant and the breakfast in the morning was nice with lots of options. The only problem was that I specifically picked this hotel because they had a pool. However, when I went into the pool area, the room temperature was colder than the lobby, which is not conducive for swimming. The temperature of the water was about 81 degrees, which would be good if the room temperature was warm, but not at the temperature it was. When I asked about this, they said it was because of the windows and they did not offer to raise the heat. I have swum in many hotel pools with lots of windows and that did not stop the room temperature from being warm enough to want to swim."

"Great staff"

"I had checked before we arrived to be sure breakfast was available. On line it indicated that breakfast was again being served. I did not see that breakfast was not available on Tuesday."

"Person checked me in was rude. The room was nasty. I don’t recommend this place!"

"Outdated, felt like a renovated motel"

"great room and beautiful hotel! "

"Great Location. Lots of EV chargers on site"

"Elevator was not working. "

"Service was great "