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Reviews of Ringwood Hall Hotel & Spa

4 out of 5
Ringwood Hall Hotel & Spa
Chesterfield Road, Chesterfield, England

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 770 reviews" "
Rating 8 - Good. 254 out of 770 reviews" "
Rating 6 - Okay. 103 out of 770 reviews" "
Rating 4 - Poor. 41 out of 770 reviews" "
Rating 2 - Terrible. 35 out of 770 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fazia

Stayed 1 night in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at a wedding. Stay over and breakfast. Staff made everything run smoothly and professional. Food was excellent and well presented i would say everyone had a great time thanks Ringwood.
Stayed 1 night in May 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little dated, lovely corner bath but the jets weren’t working on it, no shower in the room which would have been handy. Lovely 4 poster bed, but the mattress was way too soft. Restaurant was lovely and the quality of the food was great. We used the spa and the gym the following day, the spa was very modern, great facilities and very clean.
Stayed 1 night in Apr 2024

4/10 Poor

Dean

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
This place has an air of grubbiness about it. The toilet rim in our suite was absolutely filthy. I doubt it has ever been cleaned. In the public toilets, neither me nor my wife managed to find a soap dispenser with any soap in it. I reported this on the he first day. On the second day, the bar was closed. Breakfast... It appeared to me that things like sausages and bacon were dramatically overcooked and appeared to have been reheated. There were no fried eggs. On the plus side, the evening food was good. We won't be staying again.
Stayed 2 nights in Mar 2024
Response from Josh on 26 Mar 2024
Many thanks

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place awful staff more like a 1 star then 4 star stay away much nicer hotels in the Chesterfield area such as casa hotel !!!!
Stayed 1 night in Mar 2024
Response from Josh on 24 Mar 2024
Many thanks

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Nice breakfast and lovely staff. The gym was a bit odd.
Stayed 1 night in Mar 2024
Response from Josh on 24 Mar 2024
Thank you for your kind review.

10/10 Excellent

Debra

Stayed 1 night in Jan 2024
Response from Josh on 15 Mar 2024
Many thanks!

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2024
Response from Josh on 27 Feb 2024
Thank you for taking the time to leave a review. We hope to welcome you again in the near future. Kindest regards,

10/10 Excellent

Eamani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff were very accommodating.
Stayed 1 night in Feb 2024
Response from Josh on 18 Feb 2024
Thank you for taking the time to leave us a review! We hope to see you in the near future. Kind regards

8/10 Good

PETER

Stayed 2 nights in Feb 2024
Response from Josh on 17 Feb 2024
Thank you for taking the time to leave us a review. Kindest regards

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty Towers comes to Chesterfield
Faulty Towers comes to Chesterfield. Dated beyond belief the furniture, the carpets, the plumbing, the smell. If you are looking to slum it for a night then this is for you. The bath taps didn’t work, the shower was a trickle out a pipe and the smell of the room was unbearable. Honestly the worst hotel I have ever stayed in and I booked a superior room. Needs knocking down and rebuilding
Stayed 1 night in Feb 2024
Response from Josh on 17 Feb 2024
Thank you got taking the time to leave a review! Kindest regards

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Find
Amazing hotel where staff could not do enough for you, special shout out to Oliver who was so helpful! they even opened the bar just for us! The hotel was close to all local amenities and you must try the local Indian! The locals were very friendly and helpful nothing was too much trouble.
Stayed 2 nights in Feb 2024
Response from Josh on 13 Feb 2024
Thank you for taking the time to leave a review! We are so glad you had an amazing experience. I will pass on your feedback to Oliver head of department. Kind regards, Josh

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Almost perfect stay. The spa, the restaurant and the overall hospitality were all excellent. The only down sides were the bathroom which was tired with a leaky shower and pipes, and the mattress was so far too soft for our liking. Overall though I would definitely stay here again as the spa was clean and comfortable with all the facilities working, and the food in the restaurant was so delicious.
Stayed 1 night in Feb 2024
Response from Josh on 10 Feb 2024
Thank you for your review! I will pass your feedback onto the relevant department. We can't wait to welcome you to the hotel again in the future.

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Josh on 10 Feb 2024
Thank you for your positive review! We hope to welcome you again in the near future.

8/10 Good

Katie

Liked: Cleanliness, staff & service
Nice Hotel
Lovely hotel. We stayed in a dog friendly room which was a bit tired. Water pressure was poor so shower not great. There was plenty to choose from for breakfast but the hot food was only luke warm.
Stayed 1 night in Jan 2024
Response from Josh on 10 Feb 2024
Thank you for your positive review! I will pass your feedback onto the relevant departments. We hope to welcome you again in the near future.

8/10 Good

Connor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
My Stay at the Ringwood hotel was brilliant. The staff were super friendly and helpful, and the rooms were nice and clean. My only negative was the walls were pretty thin, so when people moved around it did wake me up. However, this wasn't enough to ruin my trip. Would certainly stay again should I visit chesterfield.
Stayed 1 night in Jan 2024
Response from Josh on 10 Feb 2024
Thank you for your positive review! We hope to welcome you again in the near future.

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Ringwood Hall Hotel - excellent value. Staff friendly and helpful - even lent me a plug for my Iwatch charger- definitely be back.
Stayed 1 night in Jan 2024
Response from Josh on 10 Feb 2024
Thank you for your positive review! We hope to welcome you again in the near future.

6/10 Okay

Gareth

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel. Spa separate.
Booked a short notice night 2 days before thinking dinner and Spa in the day. Disappointed on arrival to find the spa fully booked for both days and not even able to use the pool for an hour. Not clear when booking this would be the case so left disappointed on the whole.
Stayed 1 night in Dec 2023
Response from Cobley on 31 Dec 2023
Good morning Gareth,Sincere apologies that you were not able to experience the spa during your visit with us on this occasion. However, it is stated on Hotels.com that this is an added extra and we also send you a confirmation which states that it is necessary to call the hotel direct to book a slot in the spa. I do hope that this will not deter you from visiting us again and please feel free to contact us direct to check the availability of the spa, prior to making your reservation.Wishing you a Happy and prosperous New Year Kindest regardsReservations.

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
Not the first stay at the Ringwood. Room spotless and sevoce excellent. Combined with a visit to the adjoining Spa a great experience
Stayed 2 nights in Dec 2023
Response from Cobley on 29 Dec 2023
Hi Keith,Thank you for your kind comments, we are really pleased you enjoyed your stay again with us.Wishing you a Happy New Year and hopefully look forward to welcoming you back again in 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best….
The room we stayed in was very tired with stains on the carpet & the bed was 2 pushed together so there was an obvious dip in the middle! The room was also a very long way away from the rest of the hotel along very dated corridors. Then at 7am the next morning the staff were moving metal trolley around & woke us up!
Stayed 1 night in Dec 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

8/10 Good

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
It was friendly and beautiful hotel with lovely rooms
Stayed 2 nights in Dec 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room very pleasant stay
Stayed 1 night in Dec 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Harish

Stayed 1 night in Nov 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

2/10 Terrible

Cyril

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dislike everything
Stayed 1 night in Nov 2023
Response from Josh on 3 Dec 2023
Thank you for taking the time to leave a review. I have passed you feedback onto the relevant department. Kind regards

8/10 Good

david

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from Josh on 3 Dec 2023
Thank you for taking the time to leave a review. Kind regards

10/10 Excellent

Richard

Stayed 1 night in Nov 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique architecture and ambiance .
Stayed 1 night in Nov 2023
Response from Josh on 3 Dec 2023
Thank you for taking the time to leave a review. Kind regards

6/10 Okay

Sue

Travelled with group
Cold atmosphere. Heating in the room did not work and was provided with a heater. Generally, a little ‘tired’ in appearance. Breakfast was average. Waiting staff were pleasant and helpful.
Stayed 1 night in Nov 2023
Response from Josh on 27 Nov 2023
Many Thanks

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Josh on 27 Nov 2023
Many thanks

8/10 Good

Patricia

Stayed 1 night in Nov 2023
Response from Josh on 17 Dec 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Melanie Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, had a wonderful breakfast. Enjoyed the bath in the room
Stayed 1 night in Nov 2023
Response from Josh on 13 Nov 2023
Thank you so much for your kind words! We hope to see you again in the future.

2/10 Terrible

AM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Josh on 13 Nov 2023
We're sorry to see you have marked us a 2 out of 10.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA NOT INCLUDED
I booked the stay through Hotels.com and it appeared the spa was included. Disappointingly I got an email to say that it wasn’t. I tried to refund but it was a nonrefundable reservation. That said the stay was really enjoyable. The staff were really lovely from start to finish. The food was excellent and the room comfortable. I will definitely stay again and hopefully use the spa next time.
Stayed 2 nights in Nov 2023
Response from Josh on 6 Nov 2023
Thank you for your kind review! We hope to see you soon! Kind regards,

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old girl - quite a walk to our room!
Stayed 1 night in Nov 2023
Response from Josh on 4 Nov 2023
Thank you for your positive feedback!

10/10 Excellent

Steve

Stayed 1 night in Oct 2023
Response from Josh on 3 Nov 2023
Many thanks

6/10 Okay

lewis

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was fine room was dirty had mould, soured the experience. Swimming is costly to use
Stayed 1 night in Oct 2023
Response from Josh on 3 Nov 2023
Many thanks

8/10 Good

Miroslava

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware, Spa is not included in your price!
We selected this hotel as lovely sauna with jacuzzi was advertised on the website. Please note that Spa is not included in the price and you would have to pay extraordinary £78 for two people to use these facilities!!! Of course treatments would be additional extras, so very expensive sauna indeed! Very disappointing indeed. If we were not mislead by the website, we would stay in another 4* hotel which was £20 cheaper.
Stayed 1 night in Oct 2023
Response from Josh on 3 Nov 2023
Our website clearly states the spa is not included in the room rate. Thanks for taking the time to leave a review. Kind regards,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Josh on 17 Oct 2023
Thank you for taking the time to leave a review! We're really happy you had a nice stay!

4/10 Poor

John

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the greatest
Some of the rooms are bit of a distance from the main reception. Signage and lighting is poor to see where your going. Restaurant I thought the food was below average and the service was poor. Would I stay her again. Unfortunately not
Stayed 1 night in Oct 2023
Response from Josh on 17 Oct 2023
Thank you for taking the time to leave a review. I will pass this onto the relevant department. Kind regards,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful break away.
An enjoyable short break at Ringwood Hall Hotel. It's in a beautiful location with plenty of parking spaces. The local bus service is a very short distance away so we can leave the car behind. Going into Chesterfield is easy. We have not yet used many of the hotel's facilities, but this break away serves our purpose for relaxing and finding time to stop the pace of life and enjoy just being "us"!
Stayed 3 nights in Oct 2023
Response from Josh on 11 Oct 2023
Hi Theresa, thank you for your kind words. We look forward to welcoming you again in the future.

6/10 Okay

robert

Stayed 2 nights in Sep 2023
Response from Josh on 1 Oct 2023
Thank you for taking the time to rate our services. Kind regards,

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking. All nicely decorated and clean. Comfy bed and a great night sleep.
Stayed 1 night in Sep 2023
Response from Josh on 27 Sept 2023
Thank you for taking the time to post a review. We appreciate any feedback. Kind regards,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta hotel,with beautiful grounds
Great hotel with beautiful gardens. Evening meal had limited menu but quality of food was great. Breakfast also very good. Ample parking. Very friendly staff. Our room was well decorated with huge 6ft bed, but the ensuite was a bit tired with one of the towel radiator brackets broken and the bath/shower had a little bit of mould on the grout, probably due to the room having so window or extractor fan though this didn't affect our stay.
Stayed 1 night in Sep 2023
Response from Josh on 26 Sept 2023
Thank you for kind words!

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, room was spacious with nice spa bath. Dinner was ok but for prices charged expected better and Dog was allowed at a table next to us throughout dinner.
Stayed 1 night in Sep 2023
Response from Josh on 26 Sept 2023
Thank you for your kind words!

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Josh on 26 Sept 2023
Many Thanks

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 20th wedding anniversary and we got married at Ringwood Hall. We had a stroll round the grounds, lots of memories of a happy day. We stayed in the Potting Shed which was a short walk from the main building. It was clean and in beautiful surroundings. We enjoyed our stay very much.
Stayed 1 night in Sep 2023
Response from Josh on 26 Sept 2023
Thank you for your kind words.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Josh on 3 Nov 2023
Many thanks,

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding, the venue is lovely with beautiful grounds
Stayed 1 night in Sep 2023
Response from Josh on 26 Sept 2023
Many thanks