Britannia Hotels in Chester-le-Street from NZ$120

"Hotel dirty , shabby and poorly maintained. Disgusting stains on bed bases, dirt all around skirting boards, carpet stained, chair has a hole, curtains stained with brown, noisy, toilet didn’t stop running water, shower terrible, I could still go on.. save your money stay somewhere else.. I wish I did"

"Shocking data rooms. Beds need replaciny"

"Excellent breakfast, delivered fresh. Good range options. Most important exceptional staff who were attentive and responded so well to my gluten free requirements. Special thank you to them!"

"Great stay ! Look forward to visiting again soon !!"

"Beautiful hotel, could not fault this at all "

"Rooms by the train station side are very noisy. There’s no air conditioning in rooms although a fan was provided. Maintenance is happening on the premises and this started at 7.30 am in the morning. Ear plugs are provided in the room! "

"Amazing hotel staff helpful very clean easy to find from train station"

"Lovely hotel, clean and tidy. Staff were lovely. Breakfast was great. Great location"

"VERY dated reception gloomy, dark and could do with a big refresh. Rest of hotel not too bad, bar lovely."