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"Run away from this property. Amenities were extremely limited, service was at times very rude, rooms were minimally equipped especially bathrooms, beds were uncomfortable, lighting was poor, noise from outside was loud, supples were empty, etc. all in all an extremely bad expedience. Highly recommend picking another hotel. "

"Great experience Great Location"

"The place is fine and the location is a good location, but we have a problem with the lights in the room that keep on going off during our stay when we were up and yet they keep on turning it on multiple times during the night when we were asleep therefore we had a bad bad stay we couldn’t sleep well we felt like in the morning we have been up and I think that is definitely not acceptable. I notify the front desk about it and they just say will notify management which in the sense didn’t help us at all because having the worst night unable to get some rest is not what we wanted to have in our trip."

"Breakfast was very poor value for money @ CHF26. Plenty of items available but the ‘hot’ food was lukewarm at best. Expected better for approx £25…but that’s Switzerland pricing, I suppose"

"Great location to station and lake, stay came with free Montreux riveria card. Property currently undergoing renovations"

"We drove the whole day from Amsterdam to get to this hotel. When we arrived, the hotel was completely closed with no staff available to help us. We had to drive back and look for another hotel late at night. This is the first time I have ever seen a hotel completely closed without any staff at all. On top of that, I asked for a refund because we received no service, but they refused to refund my money. Very disappointing experience."

"Huge room with amazing lake view balcony. Staff were fine. Breakfast was very expensive for what was served but id stay again for room and location so close to the water."

"Restaurant and room had spectacular views. Free transport in vicinity of the hotel was provided. Convenient to airport and all amenities! Very clean."

"The surrounding area was very nice and the room, though somewhat small, was quiet for an urban area. The breakfast was outstanding. We would stay again if we revisited Bern."