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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Charlotte with 2 restaurants
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Daily cooked-to-order breakfast for a fee
Meeting facility
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Pool
    PoolPool
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

4:00 PM

Check-out time

11:00 AM
The price is NZ$303
Price available on 2/7/2024

Explore the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Popular LocationCharlotte Convention Center10 min walk
  • Popular LocationSpectrum Center13 min walk
  • Popular LocationBank of America Stadium20 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Ok
Stuart
Nov 7, 2023
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Room options

View all photos for Club Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Corner

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Living area

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Omni Charlotte Hotel
Pool
Pet-friendly
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1039)
The price is NZ$367
includes taxes & fees
21 July - 22 July
Omni Charlotte Hotel

About the area

Charlotte

Located in Uptown Charlotte neighbourhood, Sheraton Charlotte Hotel is connected to the convention centre. Charlotte Douglas Airport Overlook is a notable landmark, and travellers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a match? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Charlotte travel guideOpens in a new window

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Midnight Diner - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and express check-in
  • Wedding services, coffee/tea in reception and a lift
  • Guest reviews say good things about the helpful staff and location
Room features
All 305 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • Mini fridges, free infant beds and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (68,195 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults and USD 8.00 to 18.00 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from 29 May to 06 September
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 25 Jun 2024, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 2 Jul 2024 start from NZ$303.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self-parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Sheraton Charlotte Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 617 out of 1150 reviews" "
Rating 8 - Good. 225 out of 1150 reviews" "
Rating 6 - Okay. 129 out of 1150 reviews" "
Rating 4 - Poor. 101 out of 1150 reviews" "
Rating 2 - Terrible. 78 out of 1150 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jun 2024

10/10 Excellent

Dena, Columbia

Stayed 1 night in Jun 2024

8/10 Good

Stefanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel!
Stayed 5 nights in Jun 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is approximately eight blocks from the downtown business district. Besides the hotel restaurants, there are no other restaurants or stores within walking distance. There is a nice 24 hour gym and heated pool that wasn't heated. The outdoor pool was ok. It could have used some cleaning. My room was nice and clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

justin

Stayed 1 night in Jun 2024

6/10 Okay

marie

Travelled with family, Business traveller
Liked: Amenities
The room lacked some shower gel and the bathroom vent was not working.
Stayed 2 nights in Jun 2024

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t like how poorly kept the basic things were. Broken shower handle had to replace that, then water was barely past warm, bed had a sink, some springs in there definitely gone. The smell of the room was old like the mattress and pillows. Way past due to replace those. Allergies from that made the stay poor. Just overall not what I expected from Sheraton… may as well have stayed at a holiday inn. At least the staff was friendly and professional.
Stayed 2 nights in Jun 2024

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking weird fir this location. Good stay overall
Stayed 2 nights in Mar 2024

8/10 Good

Brooke

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Rooms were clean and quiet. Pool was nothing special but staff was super kind and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, the staff friendly, the breakfast is good. The only thing I was concerned about was getting into and out of the shower. The tub floor was slippery so be careful!
Stayed 3 nights in Jun 2024