Top Hotels Near Cenote Zacil-Ha in Tulum from NZ$77

"It’s a good hotel but could be cleaner."

"Don’t get one and no "

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "

"This hotel was lovely. The setting is gorgeous, the dining room overlooking the pool area is a nice feature. Our room was beautiful and very well kept daily. It was stocked with everything we needed, even bathrobes. The staff was friendly and helpful, the bar was nice, but not used very often. I felt bad for the bartender at times. The morning breakfast was good, and a variety of things so you didn’t have to have the same each day. The pool was kept clean but quite cold for swimming. The same for the private plunge pool on our private deck (gorgeous) but very cold. This location is easy walking distance to the main town area for a wide selection of restaurants, cafes and shopping for gifts, etc. Right across the street from 2 fabulous grocery stores. The beach is about 4 kms, so 1/2 hr walk or you can get a cab, rent a scooter. I loved the area and would recommend it for couples or families with older kids. "

"The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean, staff was lovely, very kind, and they always made sure to come around to ask if we needed anything. "

"Close to Gran Cenote."

"This hotel is for adults who want to relax and appreciate nature, and it is the most beautifully designed hotel I have ever been in! Every detail from the soap holders to the dishware is gorgeous and gives a very witchy-jungle vibe which I had never seen before. It is moody and lush and really draws you in to the jungle atmosphere. The cabins are spacious with outdoor showers, plunge pools, and cabins for you to relax in when you don’t want to be around people. The main pool had plenty of comfy seating and the water was cool and clear and did not smell of salt water or chlorine. The staff were very helpful in arranging a kettle and creamer for coffee, storing our bags before check in, and helping arrange airport transportation. They made everything flow smoothly which as a former backpacker/extreme budget traveler I was not used to but makes the trip feel so much more enjoyable. They play some light relaxing music that is not too loud and the restaurant and bar are open until 9 pm which was great for a late night snack. The food was all delicious, but make sure to ask for the hot sauce because they tone down the spice for guests and if you like spice like us then you will want to add some. Highly recommend the vanilla ice cream and goat cheesecake! I wish we had booked more days, two nights was not enough because the hotel is an experience in itself. Shout out to the interior designs of this place!! "

"The hotel is inside the National park , el Parque de Jaguar. The pool was awesome."

"It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled."