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"They need to improve the amenities inside the room. Also, the mattress probably could use the changing. Feels like the springs are getting loose in room 839."

"professionalism, warmth, attentiveness,"

"Excellent, upgraded as per platinum member status, much appreciated."

"Great place! "

"Great stay, good breakfast . Love that it’s walking distance to SM Cebu and there’s a MyBus just across the street for the airport. Staffs were friendly. "

"Have stayed here here multiple times on travels to Cebu. It is a decent mid-tier property and extremely convenient to the Ayala Mall which can keep you occupied and fed with so many dining options. The staff are all extremely happy and pleasant when dealing with you. And several remember me from prior visits. The buffet meals are good food with many options/selections at each meal. (Breakfast was included in my rate). Room service was a good experience as well. My one "Pet Peeve" is they don't provide a "hand towel" in the bathroom...Only Bath towels. That issue was easily "self-corrected" with a $2 USD (100P) purchase at Ayala."

"Breakfast good,room is clean but housekeeping late in cleaning our room. Staff are nice and very efficient."

"So much "

"Excellent breakfast and cool roof top environment in the evening "