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"The room wa clean and comfortable. The staff are brilliant. There were a couple of 'issues' when we arrived. TWe couldn't get the bedside lights to work and the radiator was very noisy and not heating. We mentioned this to the staff and both issues were sorted straight away (the fuse switch on the wall had been turned off, hence the lights not working and th radiator had an airlock and needed to be bled).There is some noise from the bar below but this ends when the bar closes at 10.30 and then all is quiet. The food in the bar is delicious and you get a discount on food and drink if you are staying upstairs!"

"The entire experience was excellent. A very comfy, warm and spacious room. All of the staff were extremely welcoming and friendly and the breakfast was superb. I wouldn't hesitate to stay again if I'm in the area."

"Great location in Shrewsbury with good food and cosy room"

"The gorgeous room, staff, food and service "

"We had a great stay! What stood out: clean rooms - we had two (spotless), staff were so curteous and pleasant, beds and pillows conforatable, nice walk in hot shower, heating in the rooms was perfect, amenities like the breakfast was wonderful and the parking was useable, although we used the public car park as not to be parked in. Thanks to the front desk manager we put extra time in the metre overnight because the traffic warden is out there before 8 o'colck! "

"Enjoyed lovely place to stay first class service all round very friendly and welcoming food was amazing overall 10/10"

"A very good hotel , Mattresses could do with update Excellent service from ALL staff , very very helpful "

"Everything about the stay was exceptional "

"Friendly staff.room very clean.shower super.excellant breakfast. Will definitely stay there again "