Apartments in Carl Street & Cole Street Station

"Good service"

"Came back about 10 days ago . And I’m already looking forward to visit again. The location of the hotel is great! 3 minute walk from the beach , pier 39 is a 3 min walk , the cove is 10 minutes walk . Lots of restaurants and shopping. The hotel is well maintained , very clean and the staff is very friendly and helpful. Breakfast is awesome and has everything you could ask for in breakfast buffet . Fresh and clean . The room is nice and clean .bedding is very comfortable . although the bathroom is maintained and very clean , it’s the only thing I didn’t like in the hotel .It’s very small and outdated . I really enjoyed my stay there and I will be going back !"

"The location was ok not great! The towels were not soft. Our faucet in the bathroom were not functioning properly. It only had one temperature setting. I expected a more modern hotel. It needs to be updated for sure!! We had a King room with a view and there wasnt any view since we only saw the corner of two streets! I am not sure how this hotel had such high ratings. I would have expected it to be more modern!! Since the amenities were old not sure if it clean or not!! The sprinklehead for the shower was good! I will not want to stay at a hotel like this again!!"

"all good"

"Inhospitable female front desk name shaniii assigned a room for me this particular room is designed for a disabled person,next to ice machine maker and old elevator we’re making so much noises,I went to lobby and brought to her attention, she was rolling her eyes and loudly told me we are sold out , we don’t have rooms available to offer a quiet room. I did not sleep at all and this Hilton location staffs are not professional , room was dark , not enough light inside room and toilet,,I couldn’t use shower because deign for a disabled person with wheelchair. Very small room, no chair to sit down, iron was not working, looked like they have not used this room, no soap, very old towel, I have used Hilton world wide in Canada , Europe, USA , a motel 6 has better room . Staff and amitinties than this particular Hilton location, I noticed that they were not treating politely other guests who were traveling from different part of world."

"We love this hotel, it has restaurant, bar and mini cafe inside the hotel. Valet parking, clean & super friendly staff. We’ve stayed here about 15+ times. I will always recommend this hotel"

"PARKING way to COSTLY per night ."

"The concierge, Richard, was particularly helpful."

"Parking was good and locations was excellent. Lots of fun outdoor games in courtyard. "