- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Photo gallery
Guest reviews
Good
5 reviews
Guests rated this property 3.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Map
Calle Jacarandas SM 129 MZ 12 Lt 18, Cancun, QROO
Explore the area
Galenia Hospital15 min drive
Las Plazas Outlet Cancun24 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)30 min drive
Las Americas Cancun Mall35 min drive
Choose dates to view prices
Family Room with Jungle View, 3 Bedrooms
Family Room with Jungle View, 3 Bedrooms
More detailsRoom amenities
- 120 sq m
- Sleeps 8
Room information
Sleeps
- Max people: 8Max adults: 6Max children: 2
Room details
6 Queen Beds
120 square metres m2 room with pool views
Layout – 3 bedrooms
Food & Drink – Minibar
Sleep – Premium beddingBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and iron/ironing board (on request)
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Family Room with Jungle View, 4 Bedrooms
Family Room with Jungle View, 4 Bedrooms
More detailsRoom amenities
- 160 sq m
- Sleeps 10
Room information
Sleeps
- Max people: 10Max adults: 8Max children: 2
Room details
8 Queen Beds
160 square metres m2 room with pool views
Layout – 4 bedrooms
Food & Drink – Minibar
Sleep – Premium beddingBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and iron/ironing board (on request)
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Family Room with Jungle View, 5 Bedrooms
Family Room with Jungle View, 5 Bedrooms
More detailsRoom amenities
- Sleeps 14
Room information
Sleeps
- Max people: 14Max adults: 10Max children: 4
Room details
10 Queen Beds
Overlooking the pool
Layout – 5 bedrooms
Food & Drink – Minibar
Sleep – Premium beddingBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and iron/ironing board (on request)
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Suite with Jungle View, 1 King Bed
Suite with Jungle View, 1 King Bed
More detailsRoom amenities
- 45 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
45 square metres m2 room with pool views
Food & Drink – Minibar
Sleep – Premium beddingBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and iron/ironing board (on request)
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Poolside Luxury Room with Jungle View
Poolside Luxury Room with Jungle View
More detailsRoom amenities
- 40 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Queen Beds
40 square metres m2 room with pool views
Food & Drink – Minibar
Sleep – Premium beddingBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and iron/ironing board (on request)
Comfort – Air conditioning and daily housekeeping
Non-Smoking
About this area
Cancun
Reserva Ecologica Hacienda Cancun is located in Cancun. Travellers who have shopping on the agenda can visit Las Americas Cancun Mall and Market 28. Ventura Park Cancun and Xoximilco are also worth visiting.
Visit our Cancun travel guideWhat's nearby
- Galenia Hospital - 15 min drive
- Las Plazas Outlet Cancun - 24 min drive
- Market 28 - 30 min drive
- Dubai Palace Casino - 33 min drive
- Las Americas Cancun Mall - 35 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
About this property
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- 24-hour return airport shuttle (surcharge)
Food and drink
- 1 restaurant
Things to do
- Fitness centre
- Outdoor pool
- Spa services
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Outdoor pool
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Polish
- Spanish
Outdoors
- Garden
- Picnic area
- Terrace
Spa
- Facials
- Massage - deep-tissue
- Massage - sports
- Massage - swedish
- Massage - Thai
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer (on request)
- Rainfall showerhead
- Shower
Food and drink
- Free bottled water
- Minibar
More
- Desk
- Iron/ironing board (on request)
Policies
Check-in
Check-in time starts at 11 AM
Minimum check-in age - 18
Check-out
Check-out before 2 PM
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: MXN 50.0 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: MXN 827.47 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Frequently asked questions
Guest reviews
3.5
Cleanliness
3.5
Service and Staff
1.0
Amenities
3.5
Property condition
This place is a little bit otherworldly. Hidden in the jungle, we had a bit of difficulty finding the Hacienda (although it is a short drive from Cancun International Airport- approx 20 min). However, our hosts came out to find us and escort us to our rooms. Hospitality was terrific, food was terrific- eat everything they offer!! It’s very quiet and would make a great yoga retreat or downtime with family. Overall, we really enjoyed our stay.
Stayed 1 night in Nov 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very quiet, the staff is very nice and it is a place surrounded by nature.
Stayed 5 nights in Aug 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 5 nights in Jul 2018
albergo immerso nel verde
non di facile raggiungimento ma una volta arrivati si viene ripagati di tutto.
Pros: posizione e tranquillità
Cons: non saprei
Location: albergo nelle vicinanze di cancun comodo alla citta
Stayed 3 nights in Jun 2018
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