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Overview of Isla Mujeres Palace Couples Only All Inclusive Resort

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool loungers
VIP Access

Isla Mujeres Palace Couples Only All Inclusive Resort

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationGarrafon Natural Reef Park1 min walk
    Popular LocationTortugranja Turtle Farm6 min walk
    Popular LocationShark Beach8 min walk
    AirportIsla Mujeres, Quintana Roo (ISJ)11 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed Ocean View, FLEX CANCELLATION

4.7/5 guest room rating
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room Garden View, FLEX CANCELLATION

4.7/5 guest room rating
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed Pool View, FLEX CANCELLATION

5/5 guest room rating
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, FLEX CANCELLATION

5/5 guest room rating
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

Isla Mujeres

Located in Isla Mujeres, Isla Mujeres Palace Couples Only All Inclusive Resort is on the beach. Dolphin Discovery is a popular attraction and the area's natural beauty can be seen at Garrafon Natural Reef Park and Norte Beach. Costa Occidental de Isla Mujeres National Park and Tortugranja Turtle Farm are also worth visiting. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Garrafon Natural Reef Park - 1 min walk
  • Tortugranja Turtle Farm - 6 min walk
  • Shark Beach - 8 min walk
  • Parque de los Suenos - 16 min walk
  • Joysxee Floating Bottle Island - 19 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 126 min drive

Restaurants

  • Azul Restaurant — 1 min walk
  • Lobby Bar — 1 min walk
  • Basto's Grill - 7 min walk
  • Limon - 8 min walk
  • Oscar's Grill - 18 min walk

About this property

Isla Mujeres Palace Couples Only All Inclusive Resort

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Isla Mujeres Palace Couples Only All Inclusive Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 62 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and iPod docking stations are standard, as are Smart TVs with satellite channels.
Isla Mujeres Palace Couples Only All Inclusive Resort offers 62 forms of accommodation with iPod docking stations and free minibar items. Rooms open to balconies. 47-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awe-Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Snorkelling excursions

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Bartending
Language

Entertainment

On-site entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Free full breakfast available daily 6:30 AM–11:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 47-inch smart TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Isla Mujeres Palace Couples Only All Inclusive Resort and receive a full refund?
Yes, Isla Mujeres Palace Couples Only All Inclusive Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Isla Mujeres Palace Couples Only All Inclusive Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Isla Mujeres Palace Couples Only All Inclusive Resort?
As of 14 Apr 2021, prices found for a 1-night stay for 2 adults at Isla Mujeres Palace Couples Only All Inclusive Resort on 9 May 2021 start from NZ$527, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Isla Mujeres Palace Couples Only All Inclusive Resort have a pool?
Yes, this property has an outdoor pool.
Is Isla Mujeres Palace Couples Only All Inclusive Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Isla Mujeres Palace Couples Only All Inclusive Resort?
Self-parking and valet parking are free at this property.
What time is check-in at Isla Mujeres Palace Couples Only All Inclusive Resort?
Check-in is from 3:00 PM - 11:30 PM.
What time is check-out at Isla Mujeres Palace Couples Only All Inclusive Resort?
Checkout is at noon.
Does Isla Mujeres Palace Couples Only All Inclusive Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Isla Mujeres Palace Couples Only All Inclusive Resort?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.
Where is Isla Mujeres Palace Couples Only All Inclusive Resort located?
Nestled on the beach, this Isla Mujeres resort is just steps away from Mundaca House and Garrafon Natural Reef Park. Dolphin Discovery is 1.4 mi (2.2 km) away.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 285 out of 430 reviews
5 - Excellent 66%
Rating 4 - Good. 96 out of 430 reviews
4 - Good 22%
Rating 3 - Okay. 34 out of 430 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 430 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 430 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small property and so the restaurants are limited. Thus the menu choices get a bit repetitive. There is property next door that played loud music nightly. We paid for private transportation including on the catamaran to/from the resort. The return trip was canceled due to weather although the winds were only half of the previous day when the trip was taken. They accommodated us with a taxi to the public ferry and ferry tickets but obviously a ride on the private catamaran would have been far preferable.
Stayed 4 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding , and the food was amazing . The Beach was superb !
Stayed 6 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and nice food
Very nice a la carte food, excellent and friendly staff. Quiet and very relaxing hotel.
Stayed 6 nights in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isla Mujeres Palace was a dream! It was quiet and cozy, very clean. The staff literally bent over backwards to accommodate us. We booked too early of a flight leaving to catch the last ferry so they quickly transferred us to a hotel in Cancun for the last night with no problems. The food was delicious and drinks were large and had name brand alcohol! Would definitely come back here.
Stayed 4 nights in Dec 2020

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