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Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

5.0 star property

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Located close to Punta Sur and Isla Mujeres Ferry Terminal, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive provides a free breakfast buffet, 2 poolside bars and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to a manicure/pedicure, Ayurvedic treatments or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as beach volleyball, snorkelling and scuba diving. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$874
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony (Guest Room)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

  • Partial ocean view
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 138 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Isla Mujeres, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is on the beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and La Isla Shopping Mall. North Beach and Playa Tortugas are two other places to visit that come recommended. Visit our Isla Mujeres travel guide
Map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400

What's nearby

  • Garrafon Natural Reef Park
    Garrafon Natural Reef Park
    1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    2 min walk - 0.2 km
  • Capitán Dulché Museum
    Capitán Dulché Museum
    17 min walk - 1.5 km
  • Mundaca House
    6 min walk - 0.6 km
  • Parque de los Suenos
    2 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    123 min drive

Restaurants

  • Zaza Beach Club
    13 min walk
  • Albatros Beach Club
    4 min walk
  • Icebar
    10 min walk
  • Mar Bella
    6 min walk
  • oscar's grills pizzas
    2 min drive

About this property

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Luxury all-inclusive hotel renovated in 2024 and located near Punta Sur
Located close to Isla Mujeres Ferry Terminal, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive provides a free breakfast buffet, 2 poolside bars and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a manicure/pedicure, Ayurvedic treatments and a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as beach volleyball, snorkelling and scuba diving. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with shopping on-site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Free valet parking
  • Massage treatment rooms, wedding services and a porter/bellboy
  • Beach umbrellas, beach towels and evening entertainment
Room features
All 109 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 47-inch Smart TVs with premium channels
  • Balconies, mini fridges and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving excursions
Snorkelling
Snorkelling excursions

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AlVento Beachclub
  • BOGA
  • Botanik
  • Seasalt
  • The Breeze

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive on 10 May 2026 start from NZ$874, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Valet parking is free at this property.

What time is check-in at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive located?

This Isla Mujeres hotel is on the beach, 1.7 mi (2.8 km) from Punta Sur, and within 6 mi (10 km) of Isla Mujeres Ferry Terminal and North Beach. Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 94 out of 136 reviews
Rating 8 - Good. 21 out of 136 reviews
Rating 6 - Okay. 12 out of 136 reviews
Rating 4 - Poor. 6 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

Reviews

Verified

10/10 Excellent

Maritza

Liked: Cleanliness
The staff was very good
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property all the way around with White Lotus vibe. Food is incredible and property is amazing. Very quiet resort but very close proximity to whatever you want to experience on the island. Rooftop restaurant food and view is the best!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yvette S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and enjoyable. Perfect for romantic occasions. We celebrated our wedding anniversary. Breath taking views! Perfect view of sunset 🌅
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful. Great location. The food at the restaurants was not all that great. The pools were not heated so they were cold during our stay.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great property for your relaxing vacation. Food for an all inclusive is top notch. Rooms are great. Activities are lacking a bit, but for those looking to just relax, hard to imagine finding a better resort!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Azer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff were great, location was great. Rooms were amazing, breakfast was amazing I think they just lack a little on dinner. I still wouldn’t let that stop me from staying here. Overall 9.5/10.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern and clean! Everything, and then some extras, made our stay very comfy.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! They really treated us like royalty. The food was excellent, and the service was top-notch!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almare was wonderful! We’ve been to Isla multiple times and this was by far our favorite stay! We booked our trip last minute, but nothing was missed here! From the check-in, the service, amazing food, beautiful room, pool and the private beach, and the private water taxi to the airport! Everything was better than we could’ve imagined. I would recommend Almare to anyone looking for a relaxing, secluded and beautiful stay on isla!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and relaxing. The private ferry and welcome were excellent! Limited food selection, but good food. Definitely would be nice as a 2-3 night romantic getaway if you are already in Cancun.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Benny Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, good food a few items not to my liking but overall very good “fantastic pizza at SeaSalt” extremely friendly staff with shout outs to Lizbeth, Liza at reception, Ivan life guard” great guy”, Claudia and Karen on the beach, Juan, Javier and Alajendro at Boca, Omar and Pablo at SeaSalt, Andrea and Floberto at the pool cafe and Diego the Manager. All made our trip special.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Roy Ryan

Liked: Amenities, property conditions & facilities
Rooms and service were nice
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and the food was above our expectations!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Tracy A

The hotel is beautiful! The pool and beach is wonderful and easy to find seats with shade. Staff all so attentive to all our needs. The food and drinks were delicious. The coffee shop with pastries as perfect for every afternoon treat!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff. Great vibe. Amazing food, lots of variety. A bit noisy in the afternoon when the tour boats come in but everything else about the visit made up for it.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and service is great food was very good.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Raygan

Liked: Cleanliness, staff & service, property conditions & facilities
We got an ocean view room but could barely see the ocean so not great. The food was good at the restaurants but they all closed pretty early. We were really disappointed with the rooftop pool, bar and restaurant because they didn’t open until 6:00 in the evening! It was an infinity pool with a beautiful view of the ocean but who wants to spend the day up there if the restaurant and bar aren’t open? This hotel barely got 4 stars from me.
“Oceanview” room
“Oceanview” room
Rooftop pool
View from rooftop pool/restaurant
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Edom

Disliked: Cleanliness, amenities
Not enough staff working - food is not worth the $. I’ve stayed at RIUs that were half the price and way better. Over priced and over rated
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The room was new and beautiful. The staff was incredibly kind and helpful. We’ll definitely be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Cristina the hostess was so kind and helpful throughout our stay. She is a real gem! Very clean hotel. Breakfast buffet had a variety of fresh fruit and natural yogurt, along with smoked salmon etc. Other breakfast items could be ordered from the menu. Lunch and dinner options were outstanding and good variety. We will be back again. Thanks for a wonderful vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at Almare in Isla Mujeres, made truly special by both the setting and the team. The beach is beautiful, calm and peaceful – it feels private and far from the crowds, the perfect place to completely switch off. A special thank you to Rodrigo, the manager, who made us feel like royalty from the moment we arrived. As a fellow Portuguese, his warmth and personal touch made a real difference. Claudia and Karen were fantastic by the pool – always smiling, attentive without being intrusive, and somehow always appearing at the perfect moment with margaritas or ice cream. Breakfast was a daily highlight thanks to Cristina, whose energy is contagious. We loved starting our mornings with her and even getting to practice some Spanish. A very special mention to Braolio – spectacular from start to finish. The dinner at the pier was unforgettable, made even more special by the story of the pirate Fermín and La Trigueña, and the incredible local cocktail he prepared. Diego also went above and beyond, organising two bespoke dinners and sharing thoughtful local recommendations throughout our stay. To everyone else behind the scenes – thank you. Your care and attention made this one of the best stays we’ve ever had. We left feeling spoiled and already planning our return.
Stayed 10 nights in Apr 2026
Verified

6/10 Okay

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The staff were very friendly. The rooms and grounds were clean. Cons: Food was average at best, but not much of a variety. We did not have reservations one night, so we decided to try to walk in one of the restaurants. We were told we would have an hour and half wait, but there was only 8 people in the restaurant. The pool bar closes at 5;30, and the pool closes at 8. I saw no activities the 5 days we were there. Overall the experience was decent, but not great. I definitely don’t feel it was worth the money we spent.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Steven Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very friendly staff
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time for our honeymoon. Staff was over the top. Karen, Claudia, and Edgar, to name a few were awesome…as well as ALL the staff. Everyone knew you by name and went above and beyond to make sure you are taken care of. Being all inclusive we were hesitant on how it would be. We could not believe the 5 star quality food and drinks we were served. Definitely coming back! Thank you for everything! Adam & Jamie
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a while for our room to be ready. We didn't get our room till almost two hours after check out and only after complaining. We noticed others having the same issue. We were not given a tour or an explanation of amenities. The hotel was very clean and beautiful. Staff was good beside a couple lack luster interactions. Food was great but after dinner you were left still hungry due to minimal portions and lack of sides with certain dinner options. Overall my stay was good. Would come back again in the future knowing now what to expect. Both my wife and I did get sick during and after our stay.
Stayed 4 nights in Feb 2026