Hotel Paradise Suites

3.5 star property
Hotel with free parking, 3-minute walk to North Beach

Choose dates to view prices

Travelers find a peaceful getaway at this oceanfront property with hot stone massages, an on-site art gallery, and designer boutiques. The hotel offers in-room WiFi, express check-in/out, and outdoor spaces like a firepit and pool for evening relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Kitchen
The current price is NZ$416
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

05 Alotl Jr (2 Queens)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

06 Litza Jr (2 Queens)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

08 Itze Jr (2 Queens)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

10 Nicte Jr (1 King)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Carlos Lazo 14, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 6 min walk - 0.6 km
  • Dolphin Discovery - 14 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Snappers - ‬1 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Rock Bar - ‬4 min walk
  • ‪North Garden - ‬2 min walk

About this property

Hotel Paradise Suites

Hotel near North Beach
Located close to Shark Beach, Hotel Paradise Suites provides a terrace, an art gallery on-site and designer shops on-site. Treat yourself to a hot stone massage or other spa services. In addition to a firepit and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, express check-in and a TV in reception
  • Tour/ticket information, a front desk safe and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Paradise Suites include comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and dining tables.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Private gardens, wardrobes/cupboards and kitchenettes

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 50 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

Is Hotel Paradise Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 3 total) with a maximum weight of up to 50 kg per pet. A cleaning fee of MXN 500 also applies. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Paradise Suites?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Paradise Suites on 5 Nov 2025 start from NZ$415.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Paradise Suites?

Self-parking is free at this property.

What time is check-in at Hotel Paradise Suites?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Paradise Suites?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Paradise Suites located?

Located in Centro - Supmza 001, this hotel is 0.2 mi (0.2 km) from North Beach, and within 6 mi (10 km) of Shark Beach and Punta Sur. Cancun Mall and Playa Tortugas are also within 16 mi (25 km).

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Hotel Paradise Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 178 reviews
Rating 8 - Good. 40 out of 178 reviews
Rating 6 - Okay. 16 out of 178 reviews
Rating 4 - Poor. 14 out of 178 reviews
Rating 2 - Terrible. 9 out of 178 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another wonderful stay at paradise suites

We enjoyed our stay at paradise suites, this was our second stay, quiet, clean, comfortable, with nice amenities …. Alex our host was great….
Stayed 6 nights in Jul 2025

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Will go back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.
Stayed 3 nights in Jul 2025

8/10 Good

ERNEST

Liked: Cleanliness, amenities
Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can I give 10 stars?

I really can't say enough wonderful things about Hotel Paradise Suites! Alex, the manager, is wonderful! Very responsive to questions before and during our stay. The place is lovely, great location, very comfortable. I kind of want to keep it a secret but also wish them great success. We'll definitely be booking again!
Stayed 4 nights in May 2025

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little efficiency suite

These are great little efficiency apartments. The area they’re in is nice and quiet but still close to everything. Alex is a great care taker and most of the folks we met had been visiting for many years.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Super close to the beach, right next to food cart street, and a close walk from the ferry. They had the key in the door ready to go; so nice and quiet. Going to stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service

Nice little oasis near Playa Norte

Really friendly helpful staff. Clean room. Cute little pool. Near the beach. Really enjoyed our stay
Stayed 5 nights in Feb 2024

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, close to Playa Norte

Very roomy apartments, super close to Playa Norte. I would recommend.
Stayed 4 nights in May 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great quirky property. Alex was a great host and met some wonderful folks there. Thank you for this paradise!

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a secret place near the beach and main street. Our room was very clean and quite. Alex, the owner, was very nice and helpful. Definitely would come back!
Stayed 6 nights in Mar 2024

6/10 Okay

Shirley

Disliked: Cleanliness, amenities, property conditions & facilities
the first night I was given the wrong room, two beds instead of 1 king, the second night they upgraded us to an executive room with a king which was great. The hotel has much potential, loved the art around it and location was near the beach but not enough staff keeping up with cleaning rooms and common area, so parts of the garden looked very abandoned and trashy. I heard music through my bathroom window one day and a "male worker" was on his phone watching videos for 2 hours. without proper management this hotel will go under and it's a pity.
Stayed 4 nights in Jul 2025

8/10 Good

Alyson

Liked: Cleanliness, property conditions & facilities
Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful little gem with great location.

The property is a little gem in a great location. It’s not a big fancy resort, it’s a quiet, private place with only 12 rooms and a clean pool. It’s very close to Mia reef beach and the beach bars. Beautiful street! The property manager Alex is definitely a reason we enjoyed our stay so much. She was very kind, accommodating and handled anything we needed. 6 min walk to the best beach you’ve ever seen!
Stayed 5 nights in Nov 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service
This is a great location. It is more dated but quiet and safe and has some of the best restaurants located right next door. We needed a one night stay and they were able to accommodate us quickly. They have a lot in the units, we just didn't use any of it.
Stayed 1 night in Mar 2023

4/10 Poor

shalom

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommend
Stayed 2 nights in May 2024

2/10 Terrible

Brian

Staff totally unhelpful. Room had very noisy and malfunctioning AC. Look elsewhere!
Stayed 2 nights in Feb 2024

8/10 Good

MARCIA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were clean, bed was very comfortable. Overall the property seemed quite run down and very outdated. There is a hot tub near the pool but it was in horrible condition. If they aren’t going to keep it up they should remove it. Also the common areas / buildings were very dilapidated and run down. I’m sure this was a stylish hotel “back in the day” and it has potential to shine again ….. but needs investment and attention in my opinion.
Stayed 6 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Horrible! Nothing Like Pictures.

Very run down hotel. Grounds a mess. Trash, construction materials everywhere. No pool chairs, just falling down structures on stilts with dirty mattresses. Kleenex stuck in hole in wall above tv, ripped bath towels, dirty, stained couch. Water under doors into room when rained. Maid, Ruthie, did a good job with awful room.
Stayed 7 nights in Jun 2024

6/10 Okay

Bridget

Very difficult to communicate with property manager, kept being told to use the --------- app which is obviously not helpful. The air conditioning works great, and I thought the bed was comfortable however the absolute worst pillows I have ever encountered. We didn't get our room cleaned one day which is pretty important when it's so hot, muggy, and sandy and the water faucets spray out sideways so you can't wash your hands or brush your teeth without getting an upper body shower. Our friends encountered roaches and sewage back-up, we did not however. I would only recommend if you're on a budget, we will not stay here again.
Stayed 4 nights in Jun 2023

8/10 Good

LORENZO GAETANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cucina no está bien equipada
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaza

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the beach and the bed is very comfortable ! Will come back again
Stayed 4 nights in Aug 2025