Overview of Hotel NYX Cancun

Photo gallery

Guest reviews

3.7/5 Good
1,505 reviews
Guests rated this property 4.0/5 for cleanliness.


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


Explore the area

Popular LocationLa Isla Shopping Mall9 min walk
Popular LocationCancun Interactive Aquarium9 min walk
Popular LocationForum Beach2 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 25 sq m
    • Resort view
    • Sleeps 2
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  • Junior Suite

    4.1/5 guest room rating

    Room amenities

    • 42 sq m
    • Partial ocean view
    • Sleeps 3
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  • Superior Suite

    4.2/5 guest room rating

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
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  • Deluxe Room

    3.8/5 guest room rating

    Room amenities

    • 37 sq m
    • Lagoon view
    • Sleeps 3
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  • Suite (Sunset)

    3.9/5 guest room rating

    Room amenities

    • 37 sq m
    • Lagoon view
    • Sleeps 3
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About this area


Located in Cancun's Zona Hotelera neighbourhood, Hotel NYX Cancun is in the entertainment district and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Delphinus Dreams and Ventura Park Cancun are not to be missed.

Popular Location

What's nearby

  • La Isla Shopping Mall - 9 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 2 min drive
  • Cancun Convention Center - 6 min drive
  • Tortuga Beach - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive


  • Deck — 1 min walk
  • Bellavista — 1 min walk

About this property

Hotel NYX Cancun

3.5-star hotel on the beach, near La Isla Shopping Mall
At Hotel NYX Cancun, hit the beach, dine on-site at Deck or enjoy a drink at one of the hotel's 2 bars/lounges. All 196 rooms offer free WiFi, minibars and plasma TVs with cable channels. Room service (during limited hours), coffee/tea makers and ceiling fans are among the other amenities available to guests.
Hotel NYX Cancun offers 196 forms of accommodation with minibars and a safe. Plasma televisions come with cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness centre.

All-inclusive details

All-inclusive room rates at Hotel NYX Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces

Food and drink

Free buffet breakfast available daily 7 AM–11 AM
4 restaurants
2 bars/lounges and 1 poolside bar
Room service available

Things to do

2 outdoor pools
Billiards/pool table
Fitness centre
Spa services
Hot tub

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
Corner/local shop
Laundry facilities


ATM/banking services
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken



Beach loungers
Beach umbrellas
Beachfront location
Pool sunloungers
Pool umbrellas


Massage - on the beach


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant


Beach towels
Designated smoking areas (fines apply)

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan


Free toiletries


TV channels
Plasma TV

Food and drink

Coffee/tea maker


Electrical adapters/chargers
Iron/ironing board
Window screens



Check-in between 3:00 PM and anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

Property is also known as

Hotel NYX Cancun
Hotel NYX
NYX Cancun
Avalon Resort Cancun
Avalon Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Grand Cancun Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Hotel NYX Cancun and receive a full refund?
Yes, Hotel NYX Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel NYX Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel NYX Cancun?
As of 3 Jun 2020, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun on 4 Jul 2020 start from NZ$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hotel NYX Cancun?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is Hotel NYX Cancun located?
Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 10-minute walk of Costa Occidental de Isla Mujeres National Park, La Isla Shopping Mall and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 miles (3 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WE have stayed here in previous years and this year was just as good as past stays. My only complaint is the drastic reduction in the number of beach chairs available. In the past, there were more than sufficient numbers for everyone who wanted one. This year, there were significantly fewer chairs, not enough for everyone. If you wanted a chair, you had to get up early and go down to the beach and reserve chairs by putting a towel or shoe or something on them. If you did not and came down after about 9:30 to 10, there were none to be had. Norma said the manager had ordered more chairs but they had yet to show up.

Stayed 8 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The room smell was unpleasant. The room was above the pool area which was loud EVERY DAY and NIGHT until 10 pm. No time was relaxing due to the noise. We went to relax and de-stress. It was anything but....

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Great ocean view, daily breakfast buffet, a few times the elevator to 5th floor didn’t work, had to get down By 6:30 am to get a reserve a lounge otherwise all taken.

Stayed 19 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent view and facility and very friendly staff with lots of activities and games organized by hotel staff which never lets you get bored

Stayed 6 nights in Feb 2020