Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Feedback

Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
On beach with outdoor pool for sandy fun near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

Outdoor pool, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, beach cabanas, sun-loungers
Front of property – evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine
Hotel NYX Cancun offers a free breakfast buffet, a poolside bar, and a grocery store. Guests can enjoy the steam room, spa treatments, white sand beaches, and two outdoor pools. The staff is known for their attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
On the beach, white sand, beach cabanas, sun-loungers

On the beach

This hotel is located on the beach. Take advantage of the beach loungers, beach umbrellas, and beach towels at the white sand beach. Experience the magic of beachfront dining with a special meal at the restaurant. An on-site activity to enjoy while visiting is beachside massages.

On the beach, white sand, beach cabanas, sun-loungers
Exterior
What guests liked about the beach

The beach at this property is amazing and well maintained.

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
4 outdoor pools, free pool cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

Zona Hotelera
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,261 reviews
The price is NZ$203
includes taxes & fees
28 Sept - 29 Sept
The Westin Resort & Spa, Cancun
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wander Rooftop Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar and a corner/local shop at Hotel NYX Cancun - Near La Isla Shopping Mall. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. For some rest and relaxation, visit the steam room, and indulge in a massage, a body treatment or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A gift shop, luggage storage and ATM/banking services
  • Concierge services, beach umbrellas and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 196 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool?

Yes, this property has an outdoor pool.

Is Hotel NYX Cancun - Near La Isla Shopping Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun - Near La Isla Shopping Mall?

Self-parking is free at this property.

What time is check-in at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel NYX Cancun - Near La Isla Shopping Mall?

Checkout is at noon.

Where is Hotel NYX Cancun - Near La Isla Shopping Mall located?

Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Amenities
Gracias por.las atenciones.. limpieza y conform
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better experience than the first hotel we stopped by, the lady at checkin upgraded our room. Will definitely recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, not to many restaurants choices.
Stayed 5 nights in Apr 2025

6/10 Okay

Pablo

Improve the breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Linxue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning yoga and the aqua fitness classes were amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Rooms were really big and clean. AC was a plus! The pool was nice and warm, it was over crowded at times. Limited spaces for beach chairs. But there was plenty of beach chair by the beach. Deck restaurant was really good. Chianti restaurant was good as well, I didn’t enjoyed the first meal I ordered and I was able to switch for a different meal which was a plus. Staff was friendly. I would def come back again.
Stayed 4 nights in Jun 2025

4/10 Poor

Ariana

Not sure if it was a mistake on Expedia or the hotel, I thought I booked an all inclusive turned out it was breakfast only and neither did the hotel or Expedia tried to help resolve the issue. No one showed us around the property or told us where things were other than our room. Staff wasn’t helpful. The bathroom had a bad smell. Breakfast food was good and plenty of options. I wouldn’t recommend eating his hotel. Very poor customer service.
Stayed 4 nights in Jul 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to relax and enjoy the beach
Stayed 4 nights in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing services and cleanliness!
Stayed 9 nights in Oct 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous beach great staff. Very clean comfortable rooms.
Stayed 1 night in May 2024

10/10 Excellent

Rahimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The staff was incredible
Stayed 1 night in May 2024

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great buffet breakfast. Style of hotel is charming.
Stayed 8 nights in May 2023

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities, communication
The staff were very friendly and helpful. We really enjoyed our stay.
Stayed 12 nights in Jul 2023

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Stayed 3 nights in Jul 2023

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Ramon

They have limited dining
Stayed 1 night in Aug 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities
The hotel was average. The initial check in guy was terrible sent us to a room with no air conditioning and hot water took at least 30 minutes of running before it got hot. A second check in person doing what we saw her the next morning help us with a great functioning room
Stayed 5 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
ruido en las noches por la musica en la piscina y en el loby
Stayed 5 nights in Aug 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice! Only thing is that AC cannot be adjusted (and it was very cold in the room!) however, that would be great for summer stays. They did not provide slippers (much needed with the cold floor) and they also did not have conditioner not even when requested. Parking was free and felt safe. The room with beach view was amazing!
Stayed 8 nights in Oct 2024

8/10 Good

Raul E.

Liked: Property conditions & facilities
Small but big enough
Stayed 5 nights in Mar 2024

Expedia's Latest Trends

Hotels

Mahekal Beach Front Resort & Spa
Woodroffe Hotel
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive
Hotels near Maitai Bay
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive
Azulik - Adults Only
Hotels in Naples
Hotels in Dunedin City Centre
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
Sandos Playacar All Inclusive
Hotels near Tongariro Alpine Crossing
Okoroire Hot Springs Hotel
Ahau Tulum
All Inclusive Hotels in Sunshine Coast
Sandos Caracol Nature Resort & Water Park All Inclusive
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
The Fives Beach Hotel - Á la Carte All Inclusive
Hotels in Whataroa
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Flights

Flights from Auckland (AKL) to Christchurch (CHC)
Flights from Auckland (AKL) to New York (JFK)
flights from auckland intl airport

Cars

Pickup Car Hire in Brisbane Airport
Car hire in Lower Hutt

Activities

Activities in Ayia Napa
Activities in Rio de Janeiro

Packages

Auckland Holidays