2/10 Terrible
Maohnri
6 Dec 2020
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Me cambiaron de hotel
Maohnri
Stayed 2 nights in Dec 2020
Arco Maya
2.0 star property
Downtown Cancun's vibrant retreat offers arcade games, a sunny terrace, and a refreshing swimming pool for travelers seeking adventure
Choose dates to view prices
Photo gallery for Arco Maya
Arco Maya, in Downtown Cancun, offers sunny terrace days, arcade room fun, and a refreshing swimming pool. Enjoy exploring the city, with helpful staff, free self-parking, and WiFi adding to the convenience.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Business services
- Housekeeping
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room
Standard Room
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
- 13 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
- 17 sq m
- Sleeps 4
- 2 Queen Beds
View all photos for Family Room
Family Room
Highlights
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
- 42 sq m
- Sleeps 6
- 3 Queen Beds
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About the area
Downtown Cancun, a neighbourhood in Cancun, is home to Arco Maya. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Cancun Cultural House and Ka'Yok' Planetarium of Cancun are also worth visiting. Visit our Cancun travel guide
View more Guest houses in Cancun
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509
What's nearby
Benito Juarez Municipal Building8 min walk - 0.7 km- Las Palapas Park3 min walk - 0.3 km
- Mercado 285 min walk - 0.4 km
- Plaza 286 min walk - 0.6 km
- Mercado 2311 min walk - 1.0 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
Restaurants
- Av. Yaxchilán5 min walk
- Carl's Jr.5 min walk
- Cheester9 min walk
- Los Pescaditos3 min walk
- Bao Vegan5 min walk
About this property
Arco Maya
Hostel near Plaza Las Americas
Arco Maya provides amenities, such as a terrace and an arcade/games room. Stay connected with free in-room WiFi.
Additional perks include:
- Swimming pool
- Free self-parking
- Express check-out, express check-in and tour/ticket information
- A 24-hour front desk, a computer station and luggage storage
Room features
All guest rooms at Arco Maya feature comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
- Bathrooms with showers
- 21-inch TVs with satellite channels
- Ceiling fans and daily housekeeping
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Downtown department
Downtown department
Downtown Cancun
- Air-conditioning
- Microwave
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Things to do
- Arcade/game room
- Pool
Family friendly
- Arcade/game room
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Computer station
Outdoors
- Outdoor furniture
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shower
- Towels provided
Entertainment
- 21-inch TV with satellite channels
Food and drink
- Restaurant dining guides
More
- Air conditioning
- Ceiling fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun
Frequently asked questions
Does Arco Maya have a pool?
Yes, this property has a pool.
Is Arco Maya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Arco Maya?
Self-parking is free at this property.
What time is check-in at Arco Maya?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Arco Maya?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Arco Maya located?
Located in Downtown Cancun, this hostel is within a 10-minute walk of Mercado 28, Las Palapas Park and Plaza 28. Mercado 23 and Benito Juarez Municipal Building are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arco Maya Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
7.4
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
10 - Excellent
3
Rating 8 - Good. 3 out of 8 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 8 reviews
2 - Terrible
2
Reviews
8/10 Good
Verified traveller
14 Mar 2020
Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Verified traveller
Stayed 1 night in Mar 2020
8/10 Good
Martin, Canada
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Martin
Stayed 1 night in Mar 2020
10/10 Excellent
Verified traveller
22 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Verified traveller
Stayed 1 night in Feb 2020
8/10 Good
Maribel
9 Jan 2020
Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Maribel
Stayed 2 nights in Dec 2019
10/10 Excellent
Jana
7 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Jana
Stayed 2 nights in Jan 2020
2/10 Terrible
Ma. Yolanda
7 Sept 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve estadía el hotel desde hace meses está cerr
Ma. Yolanda
Stayed 1 night in Sep 2020
10/10 Excellent
Verified traveller
6 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Dec 2019