H10 Hoteles in Cancun from NZ$387

" Dry nice place and honest staff. I lost a 300.00 pair of sunglasses the second day and they were returned to the front counter All I can say is it’s a amazing place"

"I have stayed at several Secrets locations, and this is a nice hotel, however it wasn't my favorite. The view from the room was nice with a balcony. I guess the high-rise atmosphere was a surprise to us and not that appealing. The staff were nice and attentive. The food wasn't as impressive as other locations. Limited choices for breakfast, buffet only. I had to ask several times for a birthday banner. Lastly, you had to get up really early to find a lounge chair. "

"My family and I had a wonderful experience here, the staff were all excellent at thier jobs, rooms are always clean, the restaurants were great too. We plan to visit again. "

"Muy buena relación precio calidad de servicios y estanlecimiento"

"BEWARE- half of family of 13 got food poisoning at this Hilton. We have traveled to many all inclusives in Mexico and experienced this. The management said they’d look into it but filed no report and just ignored our situation. All ages throwing up and having to stay in bed for 24 hours. Otherwise, the hotel was lovely and staff friendly. P.S. my wife’s a nurse and helped a stranger in the hallway who also has a sudden onset of vomiting, so we were not the only guests ill. "

"All meals are eaten in the buffet. Even though there are 3 other restaurants on the property you have to make a reservation and those are limited based on how many nights you are staying. While making a reservation she will try to get you to go to their sister location and listen to an hour plus long presentation. The property and beach area is small. I liked the evening shows and activities throughout the day. We always seemed to be able to find a lounge chair by the pool or the beach. Our room was cleaned daily. You basically get what you pay for."

"Would say this is a good budget hotel when traveling with small kids under 10. The water park kept our 4 and 6 yo. entertained most of the days during our 7 day stay. The playroom is very limited and would not keep older kids entertained more than a couple of hours. This hotel lacks in entertainment for guests. We have stayed at many Cancun hotels that have shows, music etc. throughout the property/pools and not much here. They have a theater tha "

"We had a Junior Suite Double Beachfront with a king bed and full bed. We really liked being able to walk out directly to the beach. The room was spacious enough for a family of 4. We only tried the italian restaurant and were not impressed, but we enjoyed the buffet restaurant (especially for breakfast!). They had vegetarian options every day, though I think they could have offered a couple more options. "

"The place is nice, clean but maybe need some updates. The elevators runs slow and weird. If u call for elevator from main floor to go up, somehow it takes you all the way down first before moving up. The staff are cool, only took 1 star out coz we checked in early which is not their fault but we kept being given false hope on early check in. Also, they need to update the restaurants. Marcopolo seem kind of pretentious coz there’s an expected dress code and restaurant’s vibe is like a steak house but staff either didn’t memorize the menu before opening or there’s just a language barrier. Also same restaurant, some menu description doesn’t match at all with the dish."