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Emporio Cancun

Photo gallery for Emporio Cancun

Featured image
On the beach, beach towels
On the beach, beach towels
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Overview of Emporio Cancun

Emporio Cancun

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

Explore the area

  • Popular LocationAquaworld16 min walk
  • Popular LocationDelfines Beach19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
  • Popular LocationLas Americas Cancun Mall43 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Emporio Cancun is in Zona Hotelera, a neighbourhood in Cancun. El Rey Ruins and Yamil Lu'um Archaeological Zone are local landmarks, and travellers looking to shop may want to visit Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and waterskiing adventures can be found near the property.

What's nearby

  • Maya Cancun Museum - 3 min walk
  • Aquaworld - 16 min walk
  • Delfines Beach - 19 min walk
  • El Rey Ruins - 2 min drive
  • Las Americas Cancun Mall - 43 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • CúA Culinary Artisans — 1 min walk
  • Bacoli Trattoria — 1 min walk
  • Captain's Cove - 3 min walk
  • El Conquistador - 15 min walk
  • Tempo By Martin Berasategui - 19 min walk

About this property

Emporio Cancun

Beachside resort to enjoy 4 outdoor swimming pools and a sand beach
At Emporio Cancun, hit the beach, dine on-site at CúA Culinary Artisans or enjoy a drink at one of the resort's 2 poolside bars. All 464 rooms offer WiFi, coffee makers and TVs with cable channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Emporio Cancun offers 464 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.

This Cancun resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)

Parking and public transport

  • Valet parking on site (USD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: USD 18 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 5 bars/lounges

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (8288 square feet)
  • Meeting rooms 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 80

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Valet parking fee: USD 35 per night
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Emporio Cancun Resort
Emporio Cancun Cancun
Emporio Cancun Resort Cancun

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 518 out of 968 reviews
5 - Excellent 54%
Rating 4 - Good. 261 out of 968 reviews
4 - Good 27%
Rating 3 - Okay. 87 out of 968 reviews
3 - Okay 9%
Rating 2 - Poor. 54 out of 968 reviews
2 - Poor 6%
Rating 1 - Terrible. 48 out of 968 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!
Stayed 4 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place it was very clean respectful staff for the most part I enjoyed the stay
Stayed 7 nights in Sep 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights
Stayed 4 nights in Sep 2021