Search Country House in Cancun

"great staff couldn’t say anything negative "

"Hardly any air conditioning poor wifi and hardly any waiters"

"I was disappointed with the check-in process. We arrived around 12:30 p.m., understanding that check-in is at 3:00 p.m., but after paying for incidentals, we were told a personal assistant would contact us with our room assignment—which never happened. I followed up twice and was given inaccurate wait times before ultimately having to find another staff member at 3:00 p.m. to complete check-in. Additionally, before receiving our room, we were directed to someone who claimed they would explain the resort amenities, but it turned into a high-pressure attempt to get us to attend a 90-minute sales presentation for vacation packages. This was very off-putting and not something I expect while on vacation. Although Ava is a newer resort, I noticed more wear and tear than expected. The pool was the highlight, but the food and service across the restaurants were mediocre. The one standout was housekeeping—our room was cleaned daily and very well maintained."

"The Secret The Vine was fantastic! Our room was beautiful and had an amazing view of the beaches and pools. Would definitely recommend."

"Breakfast was great and fresh , bar was awesome lots of options for adults and kids , love this hotel will come back again "

"Great club "

"It’s just the most beautiful place.5 times staying there the pools were fantastic "

"Great service b all the staff. Very accomodating"

"This hotel is super clean & beautiful. It also convenient and is truly close to the airport. Their airport pick up option is 100% reliable and the driver stays in constant communication with you throughout. The hotel staffs are super kind from the front desk to the cleaners and also the restaurant staff downstairs. I’ll definitely be booking this hotel again! "