Buffalo Springs Hotels, Lubbock

"Room was bigger than expected for the rate paid."

"overpriced for a rundown hotel"

"Great hotel. Staff was very personable. "

"The floors walls and shower were filthy. The bed was ok. The common area was pretty well maintained and the staff were always nice. The price was super cheap but I’m still not sure I’d stay again with the cleanliness as bad as it was. "

"Breakfast was great. Rooms were clean but there were 20 kids in the pool unattended and staff was unresponsive to the complaint so we weren’t able to enjoy the pool. "

"Lubbock Texas and DoubleTree were never two words I would’ve put together. I came back to Lubbock for an event and while searching hotels found there was a DoubleTree on Ave Q. Being a retired public servant in that community I knew from past experience it wasn’t a desirable location, but was pleasantly surprised to see the area and changed heavily and was quite pleasant. Scott at the front seat was professional and kind. Check in was seamless and accommodations were mostly great. The bathrooms and showers are small so if you are a person of size you may consider an ADA room if available for toilet and shower comfort. I had an issue with the power outlets in my room and was promptly moved to another room that was in working order. Claraboya Scratch Kitchen was amazing. Slightly pricey, but would definitely eat there again. Bar staff were excellent. My only complaint is regarding beds. The bed was hard. Comfort and adequate sleep were lacking in otherwise what I would call a wonderful stay. Improved beds with a pillow top or even a a better quality mattress would make this a 5 star stay in my book. From a former Lubbock resident I would stay again. Just need that better bed. "

"Good"

"The staff was amazing , And the room was beautiful, Wonderful buffet breakfast, I forgot my Coffee mug and called the hotel and Rudy tracked it down for me, and 4 days later I returned and picked it up ! Can’t say enough good things about this Hotel and Staff …Top notch… Thank you for making our stay in Lubbock, Tx amazing …JJ Klumpp "

"Breakfast was good. The front desk help was exceptional. The lady did everything to make my stay courteous and efficient. "